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Business Resiliency Training
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These courses, available 24/7 on CNA’s SORCE® On Demand platform, share valuable business resilience strategies that can benefit your organization.
CERTA - NRCA Certified Roofing Torch Applicator Program
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Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
CNA Surety's Capabilities and Offerings
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When you need a surety provider with capacity, experience and dedication to servicing a full range of bonding needs, we're ready.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
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This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Chains & Binders
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Safe and effective load securement starts with thorough pre-trip planning. Before you begin to secure your load ensure that your chains and binders are in good working condition and they meet the requirements for the load you plan to transport.
Client Intake and Proper Client Selection
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Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
Artificial Intelligence: A Second Look at an Evolving Technology
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This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Conflict of Interest Issues in Representing the Company/Employee
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Times arise particularly in litigation where a lawyer for an entity might find it useful to represent an employee or other constituent of the entity for some limited purpose. This dual representation of an entity and its constituent raises a number of practice issues.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Contractual Risks: Understanding Indemnification and Subrogation
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Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Cyber Risk Solutions
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Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Damage Prevention Guidelines: Excavation Procedures
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Learn risk mitigating excavation procedures for underground facilities.
Declining Representation with Prospective Clients
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What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Dental Professional Liability Claim Report: 2nd Edition
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The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Diagnostic Error: Common Causes, Effective Countermeasures
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To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Dock Safety
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This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.
This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise.
Docking Inland River Barges at Terminals
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This guide provides information on how to mitigate risk at river terminals.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Driver Distraction and Cell Phone Use
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Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.
Driver Performance Solutions
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Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.
Driver Selection Guide
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The following guidelines can help implement, enhance and maintain your driver selection process.
Emergency Action Planning: Violence in the Workplace
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See immediate response actions for consideration for both supervisors and employees.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Electrical Preventive Maintenance and Inspection
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Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed state.
Electrical Surge Protection
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This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Elements of a Products Liability Risk Control Program
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When a business uses a new material supplier, production process, or design, or expands its customer base or product line, a formal Products Liability Risk Control Program can help mitigate unexpected risks and exposures.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Enhancing Floor Safety: Slip Resistance Maintenance & Risk
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Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.
Treatment Teams: A Keystone of Healthcare Safety Culture
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This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
What Can Lawyers Say in Motions to Withdraw?
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This edition of In Practice... with CNA® discusses how lawyers must balance justifying withdrawal with their duty of confidentiality.
Epack 3 - Crime
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Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Epack 3 - Employment Practices Liability
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CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.
Epack 3 - Fiduciary Liability
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CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.
Epack 3 - Private Company Directors & Officers Liability
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CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.
Equipment Breakdown Brochure
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CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.