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Ergonomics Tips for Fleet Safety
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Areas employers can focus on to enhance fleet driver safety and productivity.
Ergonomics for Manual Material Handling
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Strategies to help improve common workplace material handling tasks.
Evolving Models of Care: New Delivery Methods Present New Risks
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This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Extreme Weather Events: Take Steps Now to Address a Growing Risk
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This edition of CNA's AllertBulletinAlertBulletin® explains as the earth's climate becomes less stable, weather-related disasters proliferate and consequent risk exposures increase for all types of healthcare facilities.
Fall Prevention Guide
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Take steps to reduce fall exposures and associated costs.
This edition of Professional Counsel® provides the 2023 most popular risk control resources for CNA-insured attorneys.
2023 Strategic Business Resilience Report
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CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
7 Steps to Return to Work Success
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Business owners can take several steps to increase return-to-work success even before a work-related injury occurs. Download to learn more about developing a comprehensive return-to-work process.
A Bad Economy Increases Risks for Lawyers
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Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.
A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers
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The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.
Working in Confined Space - Spanish
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A workplace with a confined space that combines an oxygen-deficient flammable or toxic atmosphere can complicate work efforts as well as rescue operations if an emergency would occur. Download to learn more about best practices when working in a confined space.
Working in Confined Spaces
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A “confined space” may be generally defined as any area which has limited means of egress and is subject to oxygen deficient atmosphere or to the accumulation of toxic or flammable vapors.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Beyond HR
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Management training, including preventing harassment and wrongful termination. Periodic training can help prevent certain wrongful employment practices.
Healthcare Email Preference Center
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At CNA, we are committed to providing our customers with industry-specific resources related to emerging trends, risk mitigation and other topics of interest. Please subscribe to receive communications on the resources most relevant to your organization’s success.
Lawyers Professional Liability Email Subscription Center
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At CNA, we are committed to providing our customers with industry-specific information on leading trends and issues. Please subscribe to receive communications on the resources most relevant to your business’ success.
Risk Control e-Talks
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This three part audio series focuses on a different aspect of business resiliency and how it helps businesses navigate the pandemic, civil unrest, hurricane season and more.
SORCE On Demand
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Access our library of risk control courses based on proven adult learning principles and the latest regulatory requirements in our online training.
Paratransit Loading and Unloading
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Every driver needs to know if their responsibilities include curb-to-curb door-to-door and door-through-door service and how each impacts loading and unloading.
Pharmacist Liability Claim Report: 2nd Edition
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In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Portable Ladder Safety
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Download this guide to learn the basic safety rules of using Portable Ladders.
Portable Ladder Safety - Spanish
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Download this guide to learn the basic safety rules of using Portable Ladders.
Powered Industrial Trucks Operator Training Requirements
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Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
PrepWise+ Overview
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Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
Product Quality Supply Chain Tips for Success
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Companies use various strategies to execute a supply chain control plan. Internally managing the plan allows for continuous monitoring, making adjustments and implementing improvements.
Product Recall Planning
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The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Product Safety Culture
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Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Product and Service Selection
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As you explore new options for products and services, there are things to consider to help you identify potential exposures
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
Protecting Against Heat Stress
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Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
Protecting Workers Against Wildfire Smoke
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Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant material that can be dangerous if inhaled. Smoke can irritate your eyes and respiratory system and worsen chronic heart and lung diseases.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Purchasing New Office Furniture and Accessories
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Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.
Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
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This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
Remote Worker Office Ergonomics Assessment
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Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Resident Patient Handling: Creating Effective Safety Program
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This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.