Supplier Relationship Management

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Supplier Relationship Management

Prospective Suppliers

CNA’s Enterprise Procurement Group aims to build strong, innovative relationships, with qualified companies by ensuring competitive access to contract and purchasing opportunities.

 

Suppliers wishing to pursue business with CNA should register their company information via the registration form below. This does not confer any preferred supplier status or guarantee that you will be contacted, receive a contract or request to bid, or be awarded business. Completing the registration process lets commodity owners know you are interested in doing business with CNA and provides information used in our sourcing selection process.

 

Register

CNA’s Enterprise Procurement Group is responsible for managing all processes, systems and activities relating to the purchase of supplies and services at the best value, in a timely manner, while maintaining fairness to suppliers. Below, you will find information on the Workday Unified Supplier Portal, our standard purchasing terms, and how to register as a prospective supplier. Also below is some high-level information on our Third Party Risk Management (TPRM) process and platform, ProcessUnity.

CNA'S USE OF WORKDAY

 

Workday is CNA’s e-commerce solution for purchasing, invoicing and payments. Transacting with CNA via Workday will be addressed during contracting activities. To interact with CNA, suppliers must set up a profile on the Workday Unified Supplier Portal (USP) and link to CNA’s account. The USP is free for suppliers and benefits include: 

 

  • Efficient invoice submission (PO Flip)
  • Instant visibility into purchase order and invoice status
  • Efficient payment processing
  • Reduced manual paper transaction processing

 

CNA'S USE OF PROCESSUNITY

 

CNA’s Third Party Risk Management team utilizes ProcessUnity as its platform for performance of supplier due diligence. Within ProcessUnity, suppliers are responsible for responding to all applicable Due Diligence Questionnaire(s), providing necessary evidence, responding to any applicable follow up requests from CNA and working with the Issue Approver to remediate any identified Issues. Suppliers may receive automated email notifications from ProcessUnity from time to time during the review process.

 

TRAINING

 

Need help getting started with Workday or ProcessUnity? The resources below offer detailed guidance.

 

1. CNA Workday USP Guide

2. Workday Central Login FAQs

3. ProcessUnity Supplier Guide

 

Any additional questions can be directed to WorkdayProcurement@cna.com or ThirdPartyRiskManagement@cna.com. 

 

STANDARD PURCHASING TERMS

 

Refer to the standard purchasing terms and conditions, which apply to all purchase orders for goods or services.

 

View Standard Purchasing Terms and Conditions  >

 

SUPPLIER CODE OF CONDUCT

 

CNA is committed to positioning our people, processes and technology towards fostering a better tomorrow.

 

We are committed to conducting business ethically and responsibly, and we expect the same from our suppliers. Our Supplier Code of Conduct outlines the standards and expectations that guide our relationships with suppliers, ensuring alignment with our values of trust, teamwork, honesty, and mutual respect and compliance with contractual business terms. This Code reflects our commitment to: Quality; Workplace Health and Safety; Data Security, Confidentiality and Accuracy; Supplier Due Diligence and Ongoing Management; and Ethics.