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Outdoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
Overlooked Asset In Law Practice Risk Management: Legal Counsel
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An often overlooked asset in law practice risk management is the use of legal counsel by a law firm.
Paratransit Loading and Unloading
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Every driver needs to know if their responsibilities include curb-to-curb door-to-door and door-through-door service and how each impacts loading and unloading.
Patient Noncompliance: Better Communication Means Lower Risk
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Patient noncompliance including missed appointments cancelled procedures rejection of prescribed therapies frequent changing of providers and unbought or unused medications can contribute to patient injury in every type of healthcare setting.
Patient Safety Data: A Guide to Preventing Unwanted Disclosure
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Quality and safety improvement in healthcare settings depends upon candid discussion of process problems provider misjudgments staff miscommunications adverse events near misses and other lapses.
Pediatric Acute Care: A Systematic Approach to Error Reduction
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This edition of Vantage Point® offers strategies to help pediatricians hospitalists nurses and other healthcare providers and administrators identify major sources of harm prevent common pediatric safety lapses and recognize critical situations.
Pharmacist Liability Claim Report: 2nd Edition
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In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Phishing Attacks Use Bar Complaints and HIPAA Audits as Bait
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Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Portable Ladder Safety
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Download this guide to learn the basic safety rules of using Portable Ladders.
Portable Ladder Safety - Spanish
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Download this guide to learn the basic safety rules of using Portable Ladders.
Potential Liability Issues Arising Under the AIA
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The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
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The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Powered Industrial Trucks Operator Training Requirements
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Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
Practicing Law in the Age of Social Media
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The influence of social media on legal practice client relationships and the boundaries between professional and personal activities must be scrupulously navigated.
A pre-admission screen should be part of the admission process for every prospective resident.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
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A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
PrepWise+ Overview
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Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Pro Bono Representation Problem Prevention
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While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
Product Quality Supply Chain Tips for Success
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Companies use various strategies to execute a supply chain control plan. Internally managing the plan allows for continuous monitoring, making adjustments and implementing improvements.
Product Recall Planning
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The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Product Safety Culture
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Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Product and Service Selection
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As you explore new options for products and services, there are things to consider to help you identify potential exposures
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
Protecting Against Heat Stress
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Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
Protecting Workers Against Wildfire Smoke
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Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant material that can be dangerous if inhaled. Smoke can irritate your eyes and respiratory system and worsen chronic heart and lung diseases.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Purchasing New Office Furniture and Accessories
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Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.
Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Re-entering the Workplace after a Shutdown: Guide for Employers
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This guide will help identify some key activities employers should consider for a safer return to work.
Record Retention Policies: Evaluating Compliance Mitigating Risk
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This issue of InBrief explores record retention policies. Formal record retention policies and procedures demonstrate a systematic and organized approach to information storage. In addition they can help enhance compliance with legal and regulatory requirements.
Reminders & Resources for Law Firms During the COVID-19 Pandemic
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This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
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This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
Remote Worker Office Ergonomics Assessment
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Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.
Reopening the Workplace: Employment Law Considerations
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While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Resident Care Planning: Avoid These Seven Common Deficiencies
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This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.