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Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Purchasing New Office Furniture and Accessories
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Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.
Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Re-entering the Workplace after a Shutdown: Guide for Employers
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This guide will help identify some key activities employers should consider for a safer return to work.
Record Retention Policies: Evaluating Compliance Mitigating Risk
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This issue of InBrief explores record retention policies. Formal record retention policies and procedures demonstrate a systematic and organized approach to information storage. In addition they can help enhance compliance with legal and regulatory requirements.
Reminders & Resources for Law Firms During the COVID-19 Pandemic
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This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
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This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
Remote Worker Office Ergonomics Assessment
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Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.
Reopening the Workplace: Employment Law Considerations
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While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Resident Care Planning: Avoid These Seven Common Deficiencies
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This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Resident Patient Handling: Creating Effective Safety Program
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This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
Resident Selection: Screening Optimizes Placement Minimize Risk
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Comprehensive screening of residents assists in proper placement and creates a safe pleasant environment. An individual's strengths limitations social preferences and physical and mental status are factors to consider. Download to learn the processes for optimizing placement and minimizing risk.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Resilience Checklist for Approaching Hurricanes
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When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
Resilience Checklist for Civil Unrest
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Considerations and resources to support your business resilience before during and after periods of civil unrest.
Resilience Checklist for Winter Weather
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Use this checklist to ensure you are prepared for the hazards that come with winter weather.
Resolving Disputes Regarding the Client File
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Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.
Resuming Operations Safely for Construction and Manufacturing
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Resuming operations after a shutdown isn't as simple as pressing a button.
Retiring from Practice: Understanding Your Options
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An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Ridesharing Services: Healthcare Risk Management Perspective
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This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.
Risk Control Capabilities Brochure
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An overview of available tools, services and expertise to help mitigate risk.
Risk Control Recap - Top 5 Resources
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In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.
Risk Control Services for Healthcare Organizations and Providers
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CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.
Risk Control Virtual Capabilities and Digital Solutions
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Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
Risk Management Self-Assessment Checklist for Pharmacists
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This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.
Risk Management Strategies for Athletic Trainers
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This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
Risk Services Capabilities
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CNA’s Risk Services, the newest expansion of our service offerings, allows U.S.-based policyholders to purchase standalone services under a separate contract.
Risks of Business Transactions: A Claim Study for Lawyers
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Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.
Rule 8.3 - Reporting Other Lawyers
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ABA Model Rule 8.3 requires every lawyer to report certain professional misconduct by other lawyers to the appropriate disciplinary authority. So when do you report another lawyer's ethical misconduct and how do you do it?
SPAC Clients Pose Unique Risks for Law Firms
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In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Safety Resources for Confined Spaces
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A workplace with a confined space that combines an oxygen-deficient flammable or toxic atmosphere can complicate work efforts as well as rescue operations if an emergency would occur. Download to learn more about best practices when working in a confined space.
Installation, Operation and Maintenance of Rental Boilers
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When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
International Reach with a Local Touch
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In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders
International Solutions Success Stories
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This document touches on successes CNA has had in ten different locations around the world.
Key Considerations in Engagement Letters Usage
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As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Law Firm Data Breaches: A Legal Snapshot
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Countless firms have suffered data breaches; beyond initial headlines early settlements and sealed records have left a paucity of case law governing post-breach liability. Many attorneys are left to wonder about the aftermath of data breach and potential exposure in an area evolving and unsettled.
Law Firm Support Staff
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They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
Law Firm Website Woes
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Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Law Firms and Outsourcing: Trust but Verify
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More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
Law Practice, Podcasts and the Court of Public Opinion
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This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
Lawyers Professional Liability Policy Highlights
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CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.
Lawyers Professional Liability Risk Control
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With more than 60 years of experience providing lawyers professional liability insurance, CNA offers a broad range of insurance products and solutions through its Underwriting, Claims and Risk Control teams.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Leadership Guidance for Response Team Decisions
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This guidance is provided to support leadership teams who need to quickly make fact-based decisions for evolving circumstances during periods of uncertainty.