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Hailstorms: Protecting People and Property
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Review this guide to learn how to prepare for hailstorms.
Healthcare Capabilities Brochure
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The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Healthcare Claims Capabilities
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CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Healthcare Risk Exposures Infographic
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CNA has developed this infographic to display top claim allegations in the healthcare industry and how these risk exposures can be mitigated.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Heating System Pre-Season Maintenance and Inspection
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In order to have a safe and reliable heating system, pre-season maintenance and inspection should be completed every year by trained and licensed professionals.
Hired and Non-Owned Auto Exposures
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An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Homeless Patients: Meeting the Needs of a Vulnerable Population
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According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Hot Work
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The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Hot Work - Spanish
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This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Housekeeping on the Job
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In English - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
Housekeeping on the Job - Spanish
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In Spanish - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
How Allied Vendors Help Streamline Firm Operations
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This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
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This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Hygiene Controls in the Workplace
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This guide will help identify appropriate resources for cleaning, sanitizing and maintaining a safe, healthy work environment
Idle or Vacant Facilities
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Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Improving Resilience After Disruptions
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To improve business resiliency, it is important for leadership to capture the real-time experience, lessons and practical actions from each incident response effort
Improving Work Conditions and Safety in the Roofing Industry
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This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Indoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
Industrial Hygiene Services
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This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
Informed Consent and Refusal: A Guide to the Fundamentals
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Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Inside the lines: Scope Limitations and Legal Ghostwriting
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As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Installation, Operation and Maintenance of Rental Boilers
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When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
International Reach with a Local Touch
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In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders
International Solutions Success Stories
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This document touches on successes CNA has had in ten different locations around the world.
Key Considerations in Engagement Letters Usage
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As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Law Firm Website Woes
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Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Law Practice, Podcasts and the Court of Public Opinion
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This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
Lawyers Professional Liability Policy Highlights
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CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.
Lawyers Professional Liability Risk Control
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With more than 60 years of experience providing lawyers professional liability insurance, CNA offers a broad range of insurance products and solutions through its Underwriting, Claims and Risk Control teams.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Enhancing Floor Safety: Slip Resistance Maintenance & Risk
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Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Epack 3 - Crime
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Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Epack 3 - Employment Practices Liability
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CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.
Epack 3 - Fiduciary Liability
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CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.
Epack 3 - Private Company Directors & Officers Liability
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CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.
Equipment Breakdown Brochure
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CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.
Equipment Exposures – Before and After the Flood
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Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.
Equipment and Systems Outage
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Here are some tips to help your business reduce the risk of equipment problems at every stage: before an outage, during the outage and as you restore operations afterward.
Ergonomic Tips for Working Remotely
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When working remotely, it is important to ensure that your workspace is set up for optimal comfort and productivity. These suggestions can help you work outside the office safely and successfully.
Ergonomics Consulting Services
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Our team has the capabilities to serve as a resource for program development and provide collaborative consultation to develop effective solutions that address ergonomics risks.
Ergonomics Solutions for the Construction Trades
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Injury risk is managed proactively when work is designed with considerations for efficiency and employee capabilities. This results in a larger percentage of the workforce performing work tasks safely.