This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.

Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.

This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.

Learn risk mitigating excavation procedures for underground facilities.

What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?

The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.

To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.

This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.

This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise. 

This guide provides information on how to mitigate risk at river terminals.

Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.

Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.

The following guidelines can help implement, enhance and maintain your driver selection process.

See immediate response actions for consideration for both supervisors and employees.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed state.

This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.

Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.

When a business uses a new material supplier, production process, or design, or expands its customer base or product line, a formal Products Liability Risk Control Program can help mitigate unexpected risks and exposures.

How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.

Emergency preparedness planning should be a core component of every healthcare setting's risk management program.

As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.

Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.

This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.

This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.

This edition of In Practice... with CNA® discusses how lawyers must balance justifying withdrawal with their duty of confidentiality. 

Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.

CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.

CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.

CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.

CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.

Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

By continuously monitoring vital signs, motion patterns and environmental conditions, wearable devices provide early warning signals, facilitate emergency response and support post-incident analysis for preventive measures.

Learn how to access policy document copies on CNA Central.

In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.

This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.

CNA's Small Business Affinity and P&C programs are designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your business programs.

"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.

This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.

Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.

The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.

Property Maintenance of HVAC systems can ensure lower electrical consumption reduce repair costs and increase life span for air conditioning equipment.