Primary tabs
Search CNA
Residents with Serious Mental Illness: Addressing Common Risks
Date Published:
This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.
This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.
This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
Office Sharing and Professional Responsibility
Date Published:
This edition of In Practice...with CNA® discusses professional responsibility concerns that lawyers endure when sharing an office space and how to take necessary precautions when in this space.
Serious Adverse Events: Creating a Sound Crisis Response Plan
Date Published:
This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
The Importance of Incident Response Planning: A Cyber Risk Control Perspective for Law Firms
Date Published:
Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
Date Published:
This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Management Liability Claims Scenarios
Date Published:
When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Managing the Threats of Workplace Violence
Date Published:
Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Medical Error Prevention: Reinvigorating Patient Safety Measures
Date Published:
This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
Motion Is Money
Date Published:
Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money a process of small changes that affect your organization's productivity efficiency and quality and in result affect your bottom line as well as reduce risk.
Motion is Money - Spanish
Date Published:
Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.
Motion is Money® Construction
Date Published:
CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Motion is Money® General Industry
Date Published:
CNA's Motion is Money® CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
Date Published:
This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Multinational Claims Capabilities
Date Published:
CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.
National Accounts Brochure
Date Published:
At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Navigating Policy Limit Demands to Avoid Malpractice Exposure
Date Published:
This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.
New Employee Orientation
Date Published:
Organizations are continuously hiring new employees. This series of brief virtual learning SORCE modules (under 15 minutes each) provides new employees with basic safety and hazard awareness in the workplace.
New York City Sidewalk Law
Date Published:
If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
New York State Labor Law
Date Published:
If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Nurse Practitioner Claim Report: 4th Edition
Date Published:
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Occupational Therapy Claim Report
Date Published:
This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
Occupational Vibration Exposure and Controls Guide
Date Published:
By implementing these solutions, employers can effectively reduce workers’ exposure to vibration and mitigate the risks associated with HAVS and whole-body vibration.
Off-label Product Use: Basic Risk Management Considerations
Date Published:
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Office Ergonomics Checklist
Date Published:
Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Office Ergonomics Consulting Services
Date Published:
CNA’s office ergonomics services are designed to assist our policyholders in developing and sustaining an office ergonomics program
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Outdoor Walkway Safety Audit Checklist
Date Published:
This checklist may not include all conditions, as it is intended to be used only as a guide.
Paratransit Loading and Unloading
Date Published:
Every driver needs to know if their responsibilities include curb-to-curb door-to-door and door-through-door service and how each impacts loading and unloading.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Contractual Risks: Understanding Indemnification and Subrogation
Date Published:
Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Counselor Liability Claim Report: 2nd Edition
Date Published:
This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Counselor Spotlight: Boundaries
Date Published:
This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Cyber Risk Solutions
Date Published:
Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published:
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Damage Prevention Guidelines: Excavation Procedures
Date Published:
Learn risk mitigating excavation procedures for underground facilities.
Declining Representation with Prospective Clients
Date Published:
What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Dental Professional Liability Claim Report: 2nd Edition
Date Published:
The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Diagnostic Error: Common Causes, Effective Countermeasures
Date Published:
To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
Date Published:
Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Dock Safety
Date Published:
This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.