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Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Leadership Guidance for Response Team Decisions
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This guidance is provided to support leadership teams who need to quickly make fact-based decisions for evolving circumstances during periods of uncertainty.
Load Securement - Synthetic Webbing
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Not everything can be secured with chains. Sometimes synthetic web tie downs are the most feasible solution. Federal Motor Carrier Safety Regulations (FMCSR) recognizes synthetic tie downs for load securement when these guidelines are followed.
Machine Guarding
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Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Management Liability Claims Scenarios
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When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Managing the Threats of Workplace Violence
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Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
Motion Is Money
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money a process of small changes that affect your organization's productivity efficiency and quality and in result affect your bottom line as well as reduce risk.
Motion is Money - Spanish
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.
Motion is Money® Construction
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CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Motion is Money® General Industry
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CNA's Motion is Money® CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
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This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Multinational Claims Capabilities
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CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.
National Accounts Brochure
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At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Navigating Policy Limit Demands to Avoid Malpractice Exposure
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This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.
New Employee Orientation
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Organizations are continuously hiring new employees. This series of brief virtual learning SORCE modules (under 15 minutes each) provides new employees with basic safety and hazard awareness in the workplace.
New York City Sidewalk Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
New York State Labor Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Occupational Therapy Claim Report
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This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
Occupational Vibration Exposure and Controls Guide
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By implementing these solutions, employers can effectively reduce workers’ exposure to vibration and mitigate the risks associated with HAVS and whole-body vibration.
Off-label Product Use: Basic Risk Management Considerations
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This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Office Ergonomics Checklist
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Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Office Ergonomics Consulting Services
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CNA’s office ergonomics services are designed to assist our policyholders in developing and sustaining an office ergonomics program
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Outdoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
By continuously monitoring vital signs, motion patterns and environmental conditions, wearable devices provide early warning signals, facilitate emergency response and support post-incident analysis for preventive measures.
Accessing Policy Document Copies on CNA Central
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Learn how to access policy document copies on CNA Central.
Accountants Professional Liability Severity Drivers
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In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Active Shooter Response: Precautionary Measures Save Lives
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This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Advance Conflict Waivers: Use Them or Lose Them?
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"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
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This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Aging Services Claim Report 2018
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The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Aging Services Sell Sheet
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CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Air Conditioning Start up Maintenance Tips
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Property Maintenance of HVAC systems can ensure lower electrical consumption reduce repair costs and increase life span for air conditioning equipment.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Alert: New Scam Targeting Lawyers Wiring Funds
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Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
AlertBulletin: Antibiotic Overuse Stewardship Program
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This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
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This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Allied Healthcare Facilities Sell Sheet
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In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.