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Negotiated Risk Agreements: When and How Should They Be Used?
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Negotiated risk agreements (NRAs) have become an increasingly popular means of managing potential liability while accommodating resident preferences.
New Employee Orientation
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Organizations are continuously hiring new employees. This series of brief virtual learning SORCE modules (under 15 minutes each) provides new employees with basic safety and hazard awareness in the workplace.
New York City Sidewalk Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
New York State Labor Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Next Generation Settings: Satisfying the Needs of Active Seniors
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This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Nonphysician Providers: A Guide to Safer Delegation
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This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
Occupational Therapy Claim Report
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This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
Occupational Vibration Exposure and Controls Guide
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By implementing these solutions, employers can effectively reduce workers’ exposure to vibration and mitigate the risks associated with HAVS and whole-body vibration.
Of Counsel: More Than Just A Casual Designation
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While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
Off-label Product Use: Basic Risk Management Considerations
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This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Office Ergonomics Checklist
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Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Office Ergonomics Consulting Services
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CNA’s office ergonomics services are designed to assist our policyholders in developing and sustaining an office ergonomics program
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Outdoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
Overlooked Asset In Law Practice Risk Management: Legal Counsel
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An often overlooked asset in law practice risk management is the use of legal counsel by a law firm.
Paratransit Loading and Unloading
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Every driver needs to know if their responsibilities include curb-to-curb door-to-door and door-through-door service and how each impacts loading and unloading.
Patient Noncompliance: Better Communication Means Lower Risk
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Patient noncompliance including missed appointments cancelled procedures rejection of prescribed therapies frequent changing of providers and unbought or unused medications can contribute to patient injury in every type of healthcare setting.
Patient Safety Data: A Guide to Preventing Unwanted Disclosure
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Quality and safety improvement in healthcare settings depends upon candid discussion of process problems provider misjudgments staff miscommunications adverse events near misses and other lapses.
Pediatric Acute Care: A Systematic Approach to Error Reduction
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This edition of Vantage Point® offers strategies to help pediatricians hospitalists nurses and other healthcare providers and administrators identify major sources of harm prevent common pediatric safety lapses and recognize critical situations.
Pharmacist Liability Claim Report: 2nd Edition
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In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Phishing Attacks Use Bar Complaints and HIPAA Audits as Bait
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Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Portable Ladder Safety
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Download this guide to learn the basic safety rules of using Portable Ladders.
Portable Ladder Safety - Spanish
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Download this guide to learn the basic safety rules of using Portable Ladders.
Potential Liability Issues Arising Under the AIA
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The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
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The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Powered Industrial Trucks Operator Training Requirements
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Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
Practicing Law in the Age of Social Media
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The influence of social media on legal practice client relationships and the boundaries between professional and personal activities must be scrupulously navigated.
A pre-admission screen should be part of the admission process for every prospective resident.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
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A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
PrepWise+ Overview
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Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Pro Bono Representation Problem Prevention
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While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
This edition of Professional Counsel emphasizes how attorneys must be aware of how the use of ChatGPT would impact their practice, client matters and ethical concerns that may lead to allegations of legal malpractice.
Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Automobile Negligent Entrustment Guide
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Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
Avoiding Accidents Through Lockout/Tagout
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Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.