Primary tabs
Search CNA
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
Date Published:
A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
PrepWise+ Overview
Date Published:
Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published:
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Pressure Injuries: Enhancing Assessment and Documentation
Date Published:
This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Pro Bono Representation Problem Prevention
Date Published:
While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
Product Quality Supply Chain Tips for Success
Date Published:
Companies use various strategies to execute a supply chain control plan. Internally managing the plan allows for continuous monitoring, making adjustments and implementing improvements.
Product Recall Planning
Date Published:
The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Product Safety Culture
Date Published:
Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Product and Service Selection
Date Published:
As you explore new options for products and services, there are things to consider to help you identify potential exposures
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
Protecting Against Heat Stress
Date Published:
Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
Protecting Workers Against Wildfire Smoke
Date Published:
Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant material that can be dangerous if inhaled. Smoke can irritate your eyes and respiratory system and worsen chronic heart and lung diseases.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Provider Burnout: A Root Cause Approach to Reducing Stress
Date Published:
Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Purchasing New Office Furniture and Accessories
Date Published:
Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.
Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Re-entering the Workplace after a Shutdown: Guide for Employers
Date Published:
This guide will help identify some key activities employers should consider for a safer return to work.
Record Retention Policies: Evaluating Compliance Mitigating Risk
Date Published:
This issue of InBrief explores record retention policies. Formal record retention policies and procedures demonstrate a systematic and organized approach to information storage. In addition they can help enhance compliance with legal and regulatory requirements.
Reminders & Resources for Law Firms During the COVID-19 Pandemic
Date Published:
This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
Date Published:
This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
Remote Worker Office Ergonomics Assessment
Date Published:
Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.
Reopening the Workplace: Employment Law Considerations
Date Published:
While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Resident Care Planning: Avoid These Seven Common Deficiencies
Date Published:
This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
Resident Documentation: Creating a More Useful Record of Care
Date Published:
This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published:
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Resident Patient Handling: Creating Effective Safety Program
Date Published:
This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
Resident Selection: Screening Optimizes Placement Minimize Risk
Date Published:
Comprehensive screening of residents assists in proper placement and creates a safe pleasant environment. An individual's strengths limitations social preferences and physical and mental status are factors to consider. Download to learn the processes for optimizing placement and minimizing risk.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Resilience Checklist for Approaching Hurricanes
Date Published:
When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
Resilience Checklist for Civil Unrest
Date Published:
Considerations and resources to support your business resilience before during and after periods of civil unrest.
Resilience Checklist for Winter Weather
Date Published:
Use this checklist to ensure you are prepared for the hazards that come with winter weather.
Resolving Disputes Regarding the Client File
Date Published:
Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.
Resuming Operations Safely for Construction and Manufacturing
Date Published:
Resuming operations after a shutdown isn't as simple as pressing a button.
Retiring from Practice: Understanding Your Options
Date Published:
An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Ridesharing Services: Healthcare Risk Management Perspective
Date Published:
This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.
Risk Control Capabilities Brochure
Date Published:
An overview of available tools, services and expertise to help mitigate risk.
Risk Control Recap - Top 5 Resources
Date Published:
In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.
Risk Control Services for Healthcare Organizations and Providers
Date Published:
CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.
Risk Control Virtual Capabilities and Digital Solutions
Date Published:
Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
Risk Management Self-Assessment Checklist for Pharmacists
Date Published:
This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.
Risk Management Strategies for Athletic Trainers
Date Published:
This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
Risk Management Strategies for the Physicians Office
Date Published:
This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
Risk Services Capabilities
Date Published:
CNA’s Risk Services, the newest expansion of our service offerings, allows U.S.-based policyholders to purchase standalone services under a separate contract.
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Indoor Walkway Safety Audit Checklist
Date Published:
This checklist may not include all conditions, as it is intended to be used only as a guide.
Industrial Hygiene Services
Date Published:
This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published:
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Inside the lines: Scope Limitations and Legal Ghostwriting
Date Published:
As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.