Primary tabs
Search CNA
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Risk Control Global Solutions
Date Published:
Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Small Business One-Pager
Date Published:
Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Affinity Programs Flyer
Date Published:
Designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your program business, CNA Affinity Programs seeks partners to develop solutions for uniform groups or business classes.
Monoline Equipment Breakdown Sell Sheet
Date Published:
Learn about CNA's strengthened Equipment Breakdown insurance capabilities - including expanded monoline coverages, a flexible form and a broad appetite for risk.
Select Risk Property Sell Sheet
Date Published:
Learn how CNA's Select Risk Property team can help wholesale insurance brokers address hard-to-place risks.
Weight-Loss Medications: A Risk Management Overview
Date Published:
This edition of AlertBulletin® examines the risks associated with the prescribing and compounding of weight-loss medications and offers a variety of suggestions designed to limit potential liability.
We Cannot Avoid AI: Practical Advice to Use AI and GAI Ethically
Date Published:
Artificial Intelligence (AI) and Generative AI are largely now unavoidable in the practice of law. This article provides guidance and observations that may assist attorneys in complying with ethical and professional obligations.
This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
Risk Control Learning Modules
Date Published:
Small Business Insurance Solutions for Lawyers
Date Published:
As the nation's top provider of Lawyers Professional Liability coverage, we offer real and relevant coverage options beyond what is typical on a standard industry business owner's policy.
Small Business Insurance Solutions for Management Consultants
Date Published:
As more companies worldwide turn to management consultants and opportunities emerge in a variety of industries, CNA’s experienced professionals can provide tailored coverage solutions to address unique and evolving needs.
Fall Prevention Guide
Date Published:
Take steps to reduce fall exposures and associated costs.
For Your Eyes Only: Securing Lawyer-Client Communications
Date Published:
While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
Date Published:
One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Hailstorms: Protecting People and Property
Date Published:
Review this guide to learn how to prepare for hailstorms.
Healthcare Capabilities Brochure
Date Published:
The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Healthcare Claims Capabilities
Date Published:
CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Healthcare Risk Exposures Infographic
Date Published:
CNA has developed this infographic to display top claim allegations in the healthcare industry and how these risk exposures can be mitigated.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Heating System Pre-Season Maintenance and Inspection
Date Published:
In order to have a safe and reliable heating system, pre-season maintenance and inspection should be completed every year by trained and licensed professionals.
Hired and Non-Owned Auto Exposures
Date Published:
An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published:
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published:
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Hot Work
Date Published:
The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Hot Work - Spanish
Date Published:
This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Housekeeping on the Job
Date Published:
In English - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
Housekeeping on the Job - Spanish
Date Published:
In Spanish - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
How Allied Vendors Help Streamline Firm Operations
Date Published:
This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
Date Published:
This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
Hurricane Season Preparedness Checklist
Date Published:
Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Hygiene Controls in the Workplace
Date Published:
This guide will help identify appropriate resources for cleaning, sanitizing and maintaining a safe, healthy work environment
Idle or Vacant Facilities
Date Published:
Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Improving Resilience After Disruptions
Date Published:
To improve business resiliency, it is important for leadership to capture the real-time experience, lessons and practical actions from each incident response effort
Improving Work Conditions and Safety in the Roofing Industry
Date Published:
This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Indoor Walkway Safety Audit Checklist
Date Published:
This checklist may not include all conditions, as it is intended to be used only as a guide.
Industrial Hygiene Services
Date Published:
This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published:
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Inside the lines: Scope Limitations and Legal Ghostwriting
Date Published:
As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Installation, Operation and Maintenance of Rental Boilers
Date Published:
When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
International Reach with a Local Touch
Date Published:
In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders
International Solutions Success Stories
Date Published:
This document touches on successes CNA has had in ten different locations around the world.
Key Considerations in Engagement Letters Usage
Date Published:
As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Law Firm Website Woes
Date Published:
Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Law Practice, Podcasts and the Court of Public Opinion
Date Published:
This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.