Patient noncompliance including missed appointments cancelled procedures rejection of prescribed therapies frequent changing of providers and unbought or unused medications can contribute to patient injury in every type of healthcare setting.

This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.

Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.

This edition of AlertBulletin suggests a variety of proactive measures designed to help organizations achieve a safe a smooth transition during a merger or closure.

An often overlooked asset in law practice risk management is the use of legal counsel by a law firm.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.

More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

This edition of AlertBulletin^® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.

This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.

As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.

The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.

This edition of AlertBulletin examines the issue of fleet safety describing the extent and cost of vehicle-related exposures and suggesting strategies to address major risk factors.

Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.

Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

Lawyers contemplating board service must weigh the potential benefits against the risks inherent in such appointments prior to acceptance and throughout the tenure of any board service.

This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.

Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).

This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.

This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.

This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.

Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.

If there is one thing keeping law firm general counsel awake at night it is the myriad of outside counsel guidelines (OCGs) that may be floating around the firm.

In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.

While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist

While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.

Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.

This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.

In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments

CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.

In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.

Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.

Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.

This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.

This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.

At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.

This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.

In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).

The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.

Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

In this article, published by LEADERS Magazine, Jane Possell, EVP and Chief Information Officer shares how technology is impacting CNA.

In this article published by Business Insurance, CEO Dino Robusto discusses how increased connectivity and greater use of technology will be the legacy of the pandemic.

CNA is pleased to announce that after three years as Chief Operations Officer, Michael Costonis will take on a new role as CNA’s Global Head of Marketing, Strategy and Innovation.

CNA today announced the appointment of Jane Possell as Chief Information Officer.

Michael Costonis, Global Head of Marketing, Strategy and Innovation at CNA, discusses the development of partnerships between insurers and insurtechs and how technology is changing the industry.