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Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
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This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Telemedicine Update: Coordinating Remote and In-person Care
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This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Next Generation Settings: Satisfying the Needs of Active Seniors
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This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Off-label Product Use: Basic Risk Management Considerations
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This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Portable Ladder Safety - Spanish
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Download this guide to learn the basic safety rules of using Portable Ladders.
Potential Liability Issues Arising Under the AIA
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The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
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The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
A pre-admission screen should be part of the admission process for every prospective resident.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Pro Bono Representation Problem Prevention
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While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
Best Practice Tips for Remote Appearances
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As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.
BOOSTTM Max
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Walkway Management Group offers a nano-ceramic floor sealant designed to increase flooring lifespan, appearance, and anti-slip properties.
CNA Surety's Capabilities and Offerings
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When you need a surety provider with capacity, experience and dedication to servicing a full range of bonding needs, we're ready.
COVID-19 Vaccination Program Planning Resource
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This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.
COVID-19: Achieving Recovery Through Risk Management
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This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
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This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Client Selection: Comprehensive Screening and Assessment
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This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
Collect with Caution
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The Fair Debt Collection Practices Act's constructive intent has resulted in unintended consequences that create exposures for attorneys who may not be conversant with its ramifications. This article focuses on the issues surrounding the Act that are most likely to affect attorneys.
Conflict of Interest Issues in Representing the Company/Employee
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Times arise particularly in litigation where a lawyer for an entity might find it useful to represent an employee or other constituent of the entity for some limited purpose. This dual representation of an entity and its constituent raises a number of practice issues.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Contracts: Practices and Provisions to Manage Liability Risks
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Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.
Contractual Risks: Understanding Indemnification and Subrogation
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Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Creating a File Retention and Destruction Policy
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Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Crisis Management: Responding Effectively to Media Inquiries
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This edition of AlertBulletin is designed to help healthcare leaders communicate in a clear accurate and timely manner during a crisis.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Dental Professional Liability Claim Report: 2nd Edition
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The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Device and Drug Recalls: Enhancing Preparedness Reducing Risk
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This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resolving Disputes Regarding the Client File
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Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.
Ridesharing Services: Healthcare Risk Management Perspective
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This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.
Rule 8.3 - Reporting Other Lawyers
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ABA Model Rule 8.3 requires every lawyer to report certain professional misconduct by other lawyers to the appropriate disciplinary authority. So when do you report another lawyer's ethical misconduct and how do you do it?
SPAC Clients Pose Unique Risks for Law Firms
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In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
International Solutions Success Stories
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This document touches on successes CNA has had in ten different locations around the world.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Legal Malpractice Defendants Gain New Defense
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For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
Litigation Landscape in the English Courts
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While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.
MA Appeals Court Clarifies How Irrevocable Trusts
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In Practice with CNA discusses the potential challenges Wills Trusts and Estates practitioners face when a client representation involves the existence of an irrevocable trust which may influence eligibility for Medicaid.
Management Liability Claims Scenarios
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When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
Medication Drop Boxes: Crafting a Safe Drug Take-back Program
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This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.
Multi-generational Communication
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This edition of AlertBulletin® examines the issue of age-related diversity in a healthcare context. It offers three basic strategies designed to keep a multi-generational workforce informed connected and engaged.
Navigating Policy Limit Demands to Avoid Malpractice Exposure
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This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.