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Claims | CNA

Workers' Compensation - Medical Provider Networks

Customer participation helps set the stage for providing workers injured on the job with quality healthcare and controlling employer costs associated with work-related injuries. We are committed to helping our customers easily identify and access medical providers who understand the importance of treating work-related injuries with a focus on restoring the injured worker's ability to return to work as soon as medically possible.

The advantages of using a preferred provider network are many — easier and quicker access to quality medical care, a strong focus on medical and disability management, and a shared commitment to helping control costs. You can find an in-network medical provider by using the "Find a Network Provider" functionality below.

Find a Network Provider

View a job aid for assistance.

Review current providers by location and specialty.

  • You can refine your search by provider type, location or name.


How to Request a Panel

  • Internal CNA customers can send an email request to the Outlook mailbox PPO Panel Request.
  • External CNA customers can send an email request to


Information to Include in Request

  • Name of insured.
  • Address of insured (including zip code).
  • List any specific physicians that should be included in the panel.
  • Contact person.
  • If the panel can be sent electronically, include an email address.
  • If the panel should be sent by hard copy, include mailing address.


Timeframe for Completing Panel Submissions

  • Up to 10 panel requests will be provided within 24 to 48 hours of the request.
  • Between 10 and 40 panel requests will be provided within five business days of the request.
  • For more than 40 requests, the Operations team will provide an estimated time of completion.





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