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Risk Control

Job Profile

  • Opportunities are available for individuals with risk control or related healthcare/professional liability experience in the following areas: Equipment Breakdown, Property and Casualty, Professional Liability (Healthcare Providers, Lawyers and Accountants), and Directors and Officers Liability.
      
  • Those new to the field of risk control are invited to explore our Future Leaders Risk Control Trainee Program.
      
  • College students interested in learning about the field of risk control are invited to explore our Future Leaders Risk Control Internship Program.
      

Area Responsibilities

This business area helps our clients protect workers, safeguard assets and improve productivity by executing leading-edge training, services and onsite evaluations. They also assist in risk selection, account pricing and retention.

We offer our employees opportunities to:

  • Partner with underwriters to assess and evaluate an organization’s scope of risk and loss exposures.
      
  • Develop relationships with regional and national insurance agents and brokers to deliver comprehensive services.
      
  • Meet one-on-one with agents and insureds to gain insight about operations, exposures and controls.
      
  • Deliver risk control education programs to agents and insureds.
      

About You

  • Technical expertise and risk evaluation skills in one or more disciplines.
      
  • A degree in Engineering, Occupational Health and Safety, Construction Technology, Finance/Accounting, Law or Healthcare.
      
  • Clinical experience for Healthcare.
      
  • CPA exam completion (or in process) for Finance/Accounting; some internship or practice experience.
      
  • Bar exam completion (or in process) for lawyers; some internship or practice experience.
      
  • High level of knowledge of insurance principles, practices and procedures.
      
  • Strong communication, negotiation and presentation skills.
      
  • Advanced analytical, problem-solving and project management skills.
      

Risk Control Consultant – Equipment Breakdown 
Toronto, Full-Time

The successful candidate will be primarily responsible for implementing and administering Engineered Property risk engineering activities with emphasis on Equipment Breakdown exposures according to the Company's underwriting guidelines and requirements.

RESPONSIBILITIES
 

  • Coordinate all risk control activities, i.e., manage and organize surveys, inspections, and claims investigations
     
  • Conduct risk surveys and evaluations as required for new and existing high-hazard risks
     
  • Carry out risk control surveys/inspections/claims investigations applicable to major accounts as well as review engineering reports 
     
  • Ability to take lead roles as appropriate in developing, implementing and monitoring risk control and risk improvement plans for accounts that warrant high-level skills and/or expertise. 
     
  • Conduct claims investigations of high-hazard risks
     
  • Coordinate with CNA EBRC National Director on administering the CNA quality assurance program for in-service jurisdictional inspection requirements.
     
  • Establish & implement and maintain risk control guidelines for risk control and underwriting
     
  • Ability to assist in the development of new, innovative products and services based on knowledge of emerging trends in EB coverage or specific SIC occupancies.  Identifies and researches risk exposures (via internet) to develop strategic solutions and keep abreast of industry issues and challenges
     

 

May perform additional duties as assigned.

QUALIFICATIONS

  • In-depth knowledge of boiler machinery & equipment breakdown risk exposure and assessment. 
     
  • Uses knowledge of risk control techniques, trends relating to industries, emerging issues, classes of business, etc. to assess highly unusual loss potential and or highly complex statute violations and recommend actions
     
  • Technical understanding expands to air conditioning, refrigeration systems, electrical power generation, renewable energy and mining
     
  • Deep industry knowledge in one or more specific NDE techniques.
     
  • Capable of developing consequential and indirect damage assessments and evaluations on accounts
     
  • Ability to complete investigations on very high value objects and indirect loss exposures
     
  • Deals effectively with Risk Managers, Senior Engineers, Brokers, and regulatory officials
     
  • A good communicator and team player with strong analytical, technical, and organizational skills.
     
  • Competency in word processing and analytical computer applications.
     
  • Good report writing skills are essential
     
  • Valid driver's license, access to a reliable vehicle
     

Education & Experience:

  • A University/College Bachelor's Degree/Diploma in Engineering, Technology, or Science (Mechanical, Electrical or Civil)
     
  • The successful candidate must have at a minimum, a valid Ontario certificate of competency for the inspection of boilers and pressure vessels; as well as an active National Board Commission.
     
  • Knowledge of the ASME Boiler & Pressure Vessel Code, National Board Inspection Code, jurisdictional laws and regulations
     
  • A sound knowledge of applicable risk control standards, risk hazards associated with complex commercial & industrial occupancies, power generation (hydro, cogeneration) & mining gained from a minimum of 7 to 10 years of relevant Equipment Breakdown experience
     
  • Ability to review and comment on the appropriateness of specific repairs and alterations for very large and highly complex types of pressure equipment.
     
  • Well versed in National standards that apply to electrical systems, maintenance, testing, and protection
     
  • Ability and willingness to travel throughout Ontario predominately and Canada occasionally.
     

Risk Control Consultant – Winnipeg 
Toronto, Full-Time

The Risk Control Consultant is responsible for providing overall risk assessment, evaluation, consulting and technical support for prospective and new and renewal accounts for the purpose of making risk determinations for underwriting.

RESPONSIBILITIES
 

  • On-site client visits to analyze and evaluate hazards and controls to assist underwriting in adequate risk selection & pricing of mid to large commercial, industrial and institutional risks
     
  • Prepare comprehensive reports that highlight your assessment, evaluation of risks and recommended risk improvement solutions to assist in risk selection
     
  • Support the branch and risk control business strategies by promoting risk control "value added" products and services to clients and brokers
     
  • Develop and maintain business relationships with internal & external partners to positively impact branch business plans
     
  • Provide risk improvement consultation to commercial customers to positively impact their loss ratio and deliver value that influences their insurance buying decision
     
  • Maintain up to date skills and knowledge of risk control requirement, commercial underwriting guidelines and standards and best practices.
     
  • Develop & conduct education and training program for internal and external customers on as needed basis
     
  • May perform additional duties as assigned.
     

QUALIFICATIONS
 

  • Bachelor's degree or diploma in engineering  or equivalent (e.g., chemical, mechanical, fire protection, industrial, occupational health & safety) from an accredited University/College
     
  • Minimum 5 years of experience as a risk control consultant with a sound proficiency in multi-line Property including business interruption and Casualty (G.L., Products Liability & Auto) assessment skills
     
  • In-depth technical & engineering knowledge of risk control practices, procedures and standards (i.e. NFPA, FM, Building & Fire Codes) and ability to apply to special hazards occupancies involving dust hazards, chemical/flammable liquid storage & warehouse storage systems
     
  • Must have strong understanding and experience performing sprinkler system and water supply analysis
     
  • Possess or working towards insurance industry designations & certifications (i.e. CIP, CRM)
     
  • Excellent verbal and written communication skills
     
  • Able to work with a high degree of autonomy, detailed oriented & demonstrate strong time management skills
     
  • Strong analytical, technical, negotiation and presentation skills
     
  • Valid driver's license and access to a reliable vehicle.
     
  • Willingness to travel throughout Manitoba, Saskatchewan and North Western Ontario.
     
  • Excellent MS Office skills
     

Senior Risk Control Consultant – Construction 
Toronto, Full-Time

The RC Consultant Construction Specialists will be responsible for overall construction risk  assessment, evaluation of construction projects by any combination of: carrying out desk reviews; participating in start-up meetings; conducting job site surveys; consulting and providing technical support for prospective, new and renewal business. This position will appeal to someone who has worked in the construction or insurance industry and has been engaged in the many aspects of a construction projects.

The Consultant will cover territory in Ontario predominately however; could involve travel throughout Canada.  

RESPONSIBILITIES
 

  • Liaise with clients and brokers to develop project definition and scope of construction work.
     
  • Provide risk assessment information on complex construction projects/accounts through combination of desk review of project details and job site visits to support the underwriting process for prospective, new and renewal business.
     
  • Submit corresponding risk control reports & recommendations or business solutions to mitigate losses based on identified exposures and controls.
     
  • Perform work site risk evaluation and consultative risk improvement services which may include large and/or special accounts of varying complexity.
     
  • Ensure quality standards, job scope and timelines are within contracted commitments
     
  • Demonstrated experience reading and interpreting drawings, specifications and construction documents
     
  • Ability to work on small to large scale projects and multiple projects
     
  • Proven ability to work in a fast- paced and self-directed environment
     
  • Flexibility to attend meetings with clients and travel to different work sites
     
  • Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements.
     
  • Makes recommendations on the development and implementation of risk control policy, marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies.
     
  • Develops and maintains business relationships with internal and external business partners.
     
  • May develop and conduct education, training, and presentations for clients, underwriters and brokers.
     
  • May identify opportunities for and/or develop new products and services.
     
  • Conducts agency/broker visits to build relationships, discuss account or book of business issues and market CNA's products and services to support territorial business needs.
     

May perform additional duties as assigned.

QUALIFICATIONS
 

  • Bachelor's degree or Diploma in Civil or Structural Engineering, Engineering Technologist or construction engineering from an accredited University/College with professional designations preferred such as PEng or OACETT combined with CRSP would be beneficial
     
  • A minimum of five to eight year experience working for a consulting engineering firm; a construction contractor or commercial insurance carrier in a capacity of project manager, project inspector, quality management or risk control focused on commercial construction projects, institutional or civil & infrastructure (industrial, transportation, energy, mining)
     
  • Deep understanding of project control and management, design, construction methods and materials, quality assurance and audits (ISO 9001), construction management software, building codes and standards,
     
  • Experience in construction inspection and quality control; materials & workmanship varying types of skills used in construction projects (i.e. plumbing, building, mechanical, electrical, fire and life safety, concrete, steel, heavy construction, etc.)
     
  • Proven track record of results in improving a company's overall performance and results through implementation of process controls; reduce costs associated with waste and rework by improving productivity and efficiency
     
  • Knowledge of relevant codes, standards, legislation and regulations including Ontario Building Code, knowledge of Occupational Health and Safety Act and Regulations including Construction Regulation and Safety, Fire Code
     
  • Well-developed oral and written communication and interpersonal skills including tact and judgment and the ability to communicate effectively with all levels of internal and external business partners
     
  • Strong negotiating skills and the ability to analyze and evaluate complex problems, provide solutions and recommend alternatives
     
  • Advanced computer skills in computer applications such use of MS Word, Excel
     
  • Excellent organizational, planning, and time management skills
     
  • Valid driver's license, access to a reliable vehicle
     
  • Ability and willingness to travel
     
  • Fluent in French an asset
     

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