At CNA, we are committed to providing our customers with industry-specific resources related to emerging trends, risk mitigation and other topics of interest. Please subscribe to receive communications on the resources most relevant to your organization’s success.

At CNA, we are committed to providing our customers with industry-specific information on leading trends and issues. Please subscribe to receive communications on the resources most relevant to your business’ success.

The SORCE program offers lawyers professional liability-specific courses for policyholders and agents.

This three part audio series focuses on a different aspect of business resiliency and how it helps businesses navigate the pandemic, civil unrest, hurricane season and more.

Access our library of risk control courses based on proven adult learning principles and the latest regulatory requirements in our online training.

This edition of Professional Counsel^® provides the 2023 most popular risk control resources for CNA-insured attorneys.

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

Business owners can take several steps to increase return-to-work success even before a work-related injury occurs. Download to learn more about developing a comprehensive return-to-work process.

Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

By continuously monitoring vital signs, motion patterns and environmental conditions, wearable devices provide early warning signals, facilitate emergency response and support post-incident analysis for preventive measures.

Learn how to access policy document copies on CNA Central.

Accident investigation is a technique that allows a company to learn from its experience and make corrections to prevent a similar occurrence from happening again. Use this form when an accident occurs in your facility.

In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.

This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.

This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.

"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.

This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.

This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.

Use this checklist during the hands-on performance portion of your training program to evaluate the operator proficiency. This form can be used periodically to re-evaluate and ensure forklifts are being operated properly.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.

The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

This edition of AlertBulletin suggests a variety of proactive measures designed to help organizations achieve a safe a smooth transition during a merger or closure.

CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.

Property Maintenance of HVAC systems can ensure lower electrical consumption reduce repair costs and increase life span for air conditioning equipment.

This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.

Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.

This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.

This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.

This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.

In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.

We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.

This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.

This bulletin covers how periodic inspection and maintenance of ammonia refrigeration liquid level indicators can reduce loss of mechanical integrity. Loss of mechanical integrity can result in significant financial impact if not correctly maintained.

This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.

This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.

This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

This edition of In Practice...with CNA® discusses professional responsibility concerns that lawyers endure when sharing an office space and how to take necessary precautions when in this space.

This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.

Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack. 

Our risk control capabilities and support are personalized to each policyholder’s specific product and industry needs.

PrepWise is a suite of impactful tools and actionable risk management resources with customized service tailored to our policyholders' unique exposures and opportunities.

Learn about CNA's School of Risk Control Excellence (SORCE) onsite and online educational resources to help policyholders manage their exposures.