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Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Alert: New Scam Targeting Lawyers Wiring Funds
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Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
AlertBulletin: Antibiotic Overuse Stewardship Program
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This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
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This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Allied Healthcare Facilities Sell Sheet
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In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Ambulatory Surgery Centers: Enhancing Continuity of Care
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This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
Ammonia Refrigeration Liquid Level Indicators
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This bulletin covers how periodic inspection and maintenance of ammonia refrigeration liquid level indicators can reduce loss of mechanical integrity. Loss of mechanical integrity can result in significant financial impact if not correctly maintained.
This edition of Professional Counsel emphasizes how attorneys must be aware of how the use of ChatGPT would impact their practice, client matters and ethical concerns that may lead to allegations of legal malpractice.
This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Automobile Negligent Entrustment Guide
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Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
Avoiding Accidents Through Lockout/Tagout
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Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.
Best Practice Tips for Remote Appearances
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As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.
Housekeeping on the Job - Spanish
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In Spanish - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
How Allied Vendors Help Streamline Firm Operations
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This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
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This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Hygiene Controls in the Workplace
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This guide will help identify appropriate resources for cleaning, sanitizing and maintaining a safe, healthy work environment
Idle or Vacant Facilities
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Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Improving Resilience After Disruptions
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To improve business resiliency, it is important for leadership to capture the real-time experience, lessons and practical actions from each incident response effort
Improving Work Conditions and Safety in the Roofing Industry
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This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Indoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
Industrial Hygiene Services
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This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
Informed Consent and Refusal: A Guide to the Fundamentals
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Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Inside the lines: Scope Limitations and Legal Ghostwriting
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As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Installation, Operation and Maintenance of Rental Boilers
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When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
Carefully Speaking: PACE
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This edition of Carefully Speaking® reviews how PACE programs function, examines professional and auto liability considerations, and offers practical risk control strategies.
International Reach with a Local Touch
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In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders
Water Fed Appliance Guide
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Water-fed appliances – such as dishwashers, washing machines, ice makers, coffee makers, refrigerators, soda or water dispensers, humidifiers and water heaters – are essential conveniences in residential and commercial settings.
International Solutions Success Stories
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This document touches on successes CNA has had in ten different locations around the world.
Key Considerations in Engagement Letters Usage
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As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Law Firm Website Woes
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Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Law Practice, Podcasts and the Court of Public Opinion
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This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
Lawyers Professional Liability Policy Highlights
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CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.
Lawyers Professional Liability Risk Control
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With more than 60 years of experience providing lawyers professional liability insurance, CNA offers a broad range of insurance products and solutions through its Underwriting, Claims and Risk Control teams.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Leadership Guidance for Response Team Decisions
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This guidance is provided to support leadership teams who need to quickly make fact-based decisions for evolving circumstances during periods of uncertainty.
Load Securement - Synthetic Webbing
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Not everything can be secured with chains. Sometimes synthetic web tie downs are the most feasible solution. Federal Motor Carrier Safety Regulations (FMCSR) recognizes synthetic tie downs for load securement when these guidelines are followed.
Machine Guarding
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Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Billing Blues: Best Business Practices for Fee Collection
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As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
BOOSTTM Max
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Walkway Management Group offers a nano-ceramic floor sealant designed to increase flooring lifespan, appearance, and anti-slip properties.
Top Lawyers Professional Liability Risk Control Resources
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This edition of Professional Counsel® summarizes and links the most popular risk control resources for CNA-insured attorneys.
Business Resiliency Consulting Services Sell Sheet
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We work with each insured to develop a custom PrepWise® service plan that provides the expertise, education and guidance needed to advance business resilience for their organization.
Business Resilience for Wildfire Events
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The two main aspects of a building’s ability to resist wildfire damage are the details of the construction and the characteristics of the defensible space, a cleared area surrounding the building.
Business Resiliency Self-Assessment
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Complete this assessment and consider the corrective actions to improve your business resiliency.
CERTA - NRCA Certified Roofing Torch Applicator Program
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Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.