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Search CNA

Showing 251 - 300 of 359 in All
Walkway Management Group
Date Published: 12/13/2022
Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published: 02/28/2022
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
7 Steps to Return to Work Success
Date Published: 01/01/2011
Business owners can take several steps to increase return-to-work success even before a work-related injury occurs. Download to learn more about developing a comprehensive return-to-work process.
For Your Eyes Only: Securing Lawyer-Client Communications
Date Published: 09/08/2020
While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.
The Driver: Tips for Wintertime Driving
Date Published: 01/24/2024
Driving in winter presents a variety of weather-related hazards. Preparing ahead of time and being alert are critical to safety amid weather changes, poor visibility, and wet or slippery road conditions.
Medical Error Prevention: Reinvigorating Patient Safety Measures
Date Published: 02/08/2024
This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
Allied Healthcare Facilities Successes
Date Published: 05/09/2023
We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Healthcare Claims Capabilities
Date Published: 08/31/2022
CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Management Liability Claims Scenarios
Date Published: 06/29/2023
When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Billing Blues: Best Business Practices for Fee Collection
Date Published: 12/16/2020
As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Multinational Claims Capabilities
Date Published: 07/26/2023
CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.
Stemming the Tide of Incivility in the Practice of Law
Date Published: 02/11/2022
This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.
Epack 3 - Fiduciary Liability
Date Published: 07/05/2023
CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.
Physical Therapy Professional Liability Exposure Claim Report: 4th Edition
Date Published: 01/15/2021
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Powered Industrial Trucks Operator Training Requirements -Spanish
Date Published: 01/01/2010
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published: 08/23/2021
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Smartphones and Social Media: Tips on Preventing Staff Misuse
Date Published: 10/17/2023
This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Temporary Staffing: Five Keys to Enhanced Safety and Productivity
Date Published: 11/10/2022
This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.
Treatment Teams: A Keystone of Healthcare Safety Culture
Date Published: 08/12/2025
This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.
Serious Adverse Events: Creating a Sound Crisis Response Plan
Date Published: 12/06/2024
This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
Date Published: 02/10/2020
This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Diagnostic Error: Common Causes, Effective Countermeasures
Date Published: 09/22/2022
To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published: 08/24/2021
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Powered Industrial Trucks Operator Training Requirements
Date Published: 01/01/2010
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published: 04/08/2024
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published: 04/11/2024
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Lawyers' Toolkit 5.0: A Guide to Managing the Attorney-Client Relationship
Date Published: 12/07/2023
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Portable Ladder Safety - Spanish
Date Published: 02/01/2016
Download this guide to learn the basic safety rules of using Portable Ladders.
Hot Work - Spanish
Date Published: 04/21/2022
This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Working in Confined Space - Spanish
Date Published: 04/30/2019
A workplace with a confined space that combines an oxygen-deficient flammable or toxic atmosphere can complicate work efforts as well as rescue operations if an emergency would occur. Download to learn more about best practices when working in a confined space.
Artificial Intelligence: A Second Look at an Evolving Technology
Date Published: 07/09/2025
This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Best Practice Tips for Remote Appearances
Date Published: 02/24/2021
As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.
Practical Advice to Address the Rise in Attorney Disqualification Motions
Date Published: 11/18/2024
This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
Date Published: 10/11/2023
This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
Date Published: 01/26/2023
This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
Advance Conflict Waivers: Use Them or Lose Them?
Date Published: 04/17/2023
"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.
Avoid a Sad Tale: Why Retiring (And Other) Lawyers Need Tail Coverage
Date Published: 11/18/2024
This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published: 04/14/2023
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published: 02/18/2016
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Small Business Operational Resilience Checklist
Date Published: 03/21/2024
This checklist provides actions for your organization to consider before, during and after a business disruption.
We Cannot Avoid AI: Practical Advice to Use AI and GAI Ethically
Date Published: 03/21/2025
Artificial Intelligence (AI) and Generative AI are largely now unavoidable in the practice of law. This article provides guidance and observations that may assist attorneys in complying with ethical and professional obligations.
Medical Malpractice: A Brief Guide to the Litigation Process
Date Published: 08/22/2024
This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published: 10/14/2020
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers
Date Published: 09/28/2022
The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.
The Driver: Situational Awareness While Driving
Date Published: 04/17/2023
Situational awareness while driving is integral to ensuring that your actions and reactions can be completed in sufficient time to prevent an accident.
Navigating Policy Limit Demands to Avoid Malpractice Exposure
Date Published: 10/20/2022
This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.
Small Business One-Pager
Date Published: 02/21/2025
Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Epack 3 - Private Company Directors & Officers Liability
Date Published: 07/18/2023
CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.
Office Sharing and Professional Responsibility
Date Published: 11/18/2024
This edition of In Practice...with CNA® discusses professional responsibility concerns that lawyers endure when sharing an office space and how to take necessary precautions when in this space.
Trustees and Investing: Best Practices to Avoid Liability
Date Published: 10/26/2021
The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.

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