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Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Residents with Serious Mental Illness: Addressing Common Risks
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This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Giving Business Advice Versus Legal Advice - The Pitfalls
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A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
Reopening the Workplace: Employment Law Considerations
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While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Diagnostic Error: Common Causes, Effective Countermeasures
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To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
Subcontractor Prequalification Guide
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When developing a prequalification form or application the hiring contractor should consider the following.
Transgender Residents: Creating a Welcoming Atmosphere
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This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Alert: New Scam Targeting Lawyers Wiring Funds
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Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Product Recall Planning
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The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Client Intake and Proper Client Selection
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Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
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This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
SPAC Clients Pose Unique Risks for Law Firms
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In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Patient Noncompliance: Better Communication Means Lower Risk
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Patient noncompliance including missed appointments cancelled procedures rejection of prescribed therapies frequent changing of providers and unbought or unused medications can contribute to patient injury in every type of healthcare setting.
Driver Selection Guide
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The following guidelines can help implement, enhance and maintain your driver selection process.
Staff Absenteeism
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This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Multi-generational Communication
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This edition of AlertBulletin® examines the issue of age-related diversity in a healthcare context. It offers three basic strategies designed to keep a multi-generational workforce informed connected and engaged.
Resident Care Planning: Avoid These Seven Common Deficiencies
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This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
A pre-admission screen should be part of the admission process for every prospective resident.
Homeless Patients: Meeting the Needs of a Vulnerable Population
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According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Pediatric Acute Care: A Systematic Approach to Error Reduction
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This edition of Vantage Point® offers strategies to help pediatricians hospitalists nurses and other healthcare providers and administrators identify major sources of harm prevent common pediatric safety lapses and recognize critical situations.
Social Engineering Fraud Guide
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Although the pandemic has stopped many things, it has not stopped cybercriminals from exploiting the situation.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Fleet Safety: A Programmatic Approach to Reducing Driving Risk
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This edition of AlertBulletin examines the issue of fleet safety describing the extent and cost of vehicle-related exposures and suggesting strategies to address major risk factors.
This resource outlines the importance of compliance and safety efforts focused on federal requirements as of the date of this guide’s publication.
Resident Selection: Screening Optimizes Placement Minimize Risk
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Comprehensive screening of residents assists in proper placement and creates a safe pleasant environment. An individual's strengths limitations social preferences and physical and mental status are factors to consider. Download to learn the processes for optimizing placement and minimizing risk.
The Remote-Ready Law Firm: Managing Long Distance Relationships
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The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Venipuncture Safety: Evaluating Key Policies and Procedures
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This edition of inBrief® offers a venipuncture safety checklist designed for use by both healthcare organizations and clinicians.
Serious Adverse Events: Creating a Sound Crisis Response Plan
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This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.
For Your Eyes Only: Securing Lawyer-Client Communications
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While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.
CERTA - NRCA Certified Roofing Torch Applicator Program
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Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Environmental Safety: Enhancing Hygiene Minimizing Hazards
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Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Practicing Law in the Age of Social Media
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The influence of social media on legal practice client relationships and the boundaries between professional and personal activities must be scrupulously navigated.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Resolving Disputes Regarding the Client File
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Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.
CNA Launches Epack 3
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CNA today launched Epack 3, its next generation modular management liability policy that combines clear, concise and easy-to-read language with a flexible policy structure. It is designed to be customized for a wide range of businesses and non-profit organizations.