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Showing 51 - 100 of 140 in All
Active Shooter Response: Precautionary Measures Save Lives
Date Published: 07/15/2020
This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Telemedicine Update: Coordinating Remote and In-person Care
Date Published: 07/12/2024
This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
Date Published: 08/24/2020
Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Diagnostic Error: Common Causes, Effective Countermeasures
Date Published: 09/22/2022
To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
Off-label Product Use: Basic Risk Management Considerations
Date Published: 04/07/2022
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers
Date Published: 09/28/2022
The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published: 08/30/2021
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Medical Spas and Medical Aesthetics: Ten Strategies to Reduce Risk
Date Published: 11/18/2024
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
FTCA Gap Medical Malpractice Insurance for Community Health Centers
Date Published: 05/28/2025
Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
Date Published: 09/01/2021
As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published: 10/14/2020
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
EHR System Outages: Minimizing the Impact of Downtime
Date Published: 12/08/2021
This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Urgent Care: Five Essential Strategies to Minimize Common Risks
Date Published: 09/13/2023
This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
Smartphones and Social Media: Tips on Preventing Staff Misuse
Date Published: 10/17/2023
This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
AlertBulletin: Antibiotic Overuse Stewardship Program
Date Published: 02/04/2020
This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
Nurse Practitioner Claim Report: 4th Edition
Date Published: 11/23/2020
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Medical Error Prevention: Reinvigorating Patient Safety Measures
Date Published: 02/08/2024
This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
After the COVID Crisis: Restoring Safety, Morale and Trust
Date Published: 03/08/2023
The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Ambulatory Surgery Centers: Enhancing Continuity of Care
Date Published: 11/01/2019
This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
Residents with Serious Mental Illness: Addressing Common Risks
Date Published: 11/18/2024
This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
Date Published: 11/30/2023
This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Independent Living: Major Risk Factors Effective Interventions
Date Published: 12/01/2020
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published: 02/28/2022
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
Date Published: 08/24/2020
One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Workplace Security: Common Measures to Safeguard Residential Environments
Date Published: 04/09/2025
This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.
Serious Adverse Events: Creating a Sound Crisis Response Plan
Date Published: 12/06/2024
This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
Change of Condition in Residents: Enhancing Detection and Response
Date Published: 06/10/2025
This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
Resident Documentation: Creating a More Useful Record of Care
Date Published: 10/26/2022
This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resident-on-resident Sexual Assault: Taking Aim at a Growing Risk
Date Published: 12/11/2021
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Occupational Therapy Claim Report
Date Published: 04/01/2017
This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
Weight-Loss Medications: A Risk Management Overview
Date Published: 03/11/2025
This edition of AlertBulletin® examines the risks associated with the prescribing and compounding of weight-loss medications and offers a variety of suggestions designed to limit potential liability.
Hourly Resident Rounding: Key to Enhanced Safety and Satisfaction
Date Published: 05/05/2023
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Risk Control Global Solutions
Date Published: 01/29/2025
Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
Aging Services Claim Report: 11th Edition
Date Published: 03/10/2022
The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Counselor Spotlight: Boundaries
Date Published: 05/13/2019
This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Adverse Event Review: Enhancing Analysis, Safeguarding Data
Date Published: 06/15/2022
This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
Date Published: 08/31/2022
This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Risk Control Capabilities Brochure
Date Published: 02/22/2022
An overview of available tools, services and expertise to help mitigate risk.
Physical Therapy Spotlight: Protecting Your License
Date Published: 01/15/2021
This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Counselor Liability Claim Report: 2nd Edition
Date Published: 05/10/2019
This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Nurse Practitioner Professional Liability Exposure Claim Report: 5th Edition
Date Published: 09/16/2022
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
CNA Affinity Programs Brochure
Date Published: 09/27/2023
We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Physical Therapy Professional Liability Exposure: 2016 Claim Report
Date Published: 02/11/2016
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Accountants Professional Liability Severity Drivers
Date Published: 07/01/2022
In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Equipment Breakdown Brochure
Date Published: 01/26/2024
CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.
Select Risk Property Sell Sheet
Date Published: 02/21/2025
Learn how CNA's Select Risk Property team can help wholesale insurance brokers address hard-to-place risks.
Aging Services Claims Report 2016
Date Published: 10/26/2016
CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Cyber Risk Solutions
Date Published: 01/25/2024
Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
Date Published: 12/05/2018
This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Small Business One-Pager
Date Published: 02/21/2025
Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.

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