Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.

This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.

This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.

This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.

Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.

This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.

Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.

This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.

This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.

As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.

This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.

This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.

This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and liability exposures.

This edition of Carefully Speaking^® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Carefully Speaking ^®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.

This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.

This edition of AlertBulletin^® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.

This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.

This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.

Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.

At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.

This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.

This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.

This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.

This edition of AlertBulletin examines the issue of fleet safety describing the extent and cost of vehicle-related exposures and suggesting strategies to address major risk factors.

Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).

This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.

Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.

In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).

This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.

According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.

This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

This issue of inBrief^® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.

This edition of Alertbulletin^® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.

This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.

In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.

The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.

This edition of AlertBulletin offers practical strategies to help organizations obtain the advantages of social media while mitigating associated risks.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

This edition of Vantage Point^® addresses several central questions to help the reader understand why medical and clinical errors persist.

This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.