Primary tabs
Search CNA
Healthcare Capabilities Brochure
Date Published:
The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Healthcare Claims Capabilities
Date Published:
CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Risk Control Services for Healthcare Organizations and Providers
Date Published:
CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.
Healthcare Risk Exposures Infographic
Date Published:
CNA has developed this infographic to display top claim allegations in the healthcare industry and how these risk exposures can be mitigated.
Allied Healthcare Facilities Sell Sheet
Date Published:
In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Physicians Allied Healthcare Facilities Sell Sheet
Date Published:
Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published:
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
Date Published:
Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Allied Healthcare Facilities Successes
Date Published:
We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Treatment Teams: A Keystone of Healthcare Safety Culture
Date Published:
This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.
Contractual Risks: Understanding Indemnification and Subrogation
Date Published:
Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Resident Patient Handling: Creating Effective Safety Program
Date Published:
This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
Date Published:
This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
This month's InBrief® discusses several risk management strategies to detect and prevent professional misconduct and abuse within Allied Healthcare facilities.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published:
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Extreme Weather Events: Take Steps Now to Address a Growing Risk
Date Published:
This edition of CNA's AllertBulletinAlertBulletin® explains as the earth's climate becomes less stable, weather-related disasters proliferate and consequent risk exposures increase for all types of healthcare facilities.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.
Evolving Models of Care: New Delivery Methods Present New Risks
Date Published:
This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Aging Services Sell Sheet
Date Published:
CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Artificial Intelligence: A Second Look at an Evolving Technology
Date Published:
This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Scope of Practice Changes: Ten Keys to Safer Delegation
Date Published:
This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Documentation Deficiencies: Better Records Mean Stronger Defense
Date Published:
Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Artificial Intelligence: Examining Five Key Sources of Liability
Date Published:
Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Pharmacist Liability Claim Report: 2nd Edition
Date Published:
In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Aging Services Claim Report 2018
Date Published:
The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Healthcare Email Preference Center
Date Published:
At CNA, we are committed to providing our customers with industry-specific resources related to emerging trends, risk mitigation and other topics of interest. Please subscribe to receive communications on the resources most relevant to your organization’s success.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published:
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
Date Published:
This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Provider Burnout: A Root Cause Approach to Reducing Stress
Date Published:
Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
Date Published:
Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Medical Malpractice: A Brief Guide to the Litigation Process
Date Published:
This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
Supply Chain Management: Avoid Disruption by Enhancing Readiness
Date Published:
As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Pressure Injuries: Prevention and Intervention Strategies for Aging Services Organizations
Date Published:
This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published:
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
Date Published:
This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Risk Control Learning Modules
Date Published:
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Patient/Client Portals: Maximizing Benefits, Minimizing Risks
Date Published:
This month's InBrief® highlights the many benefits and efficiencies of portal use, notes common risks, and recommends practical strategies to protect patient/client confidentiality and ensuree that portals are used safely, properly and efficiently.
School of Risk Control Excellence (SORCE) Catalog
Date Published:
Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.