This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.

This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and liability exposures.

This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.

Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).

This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.

When developing a prequalification form or application the hiring contractor should consider the following.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant material that can be dangerous if inhaled. Smoke can irritate your eyes and respiratory system and worsen chronic heart and lung diseases.

This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.

This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.

Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.

In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.

Quality and safety improvement in healthcare settings depends upon candid discussion of process problems provider misjudgments staff miscommunications adverse events near misses and other lapses.

This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.

This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.

This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.

How are you doing? That is a simple question that people ask of one another each and every day. The American Bar Association (ABA) recommends that lawyers contemplate this question as it relates to both their professional and personal activities.

Law firms can limit their exposure to professional liability and other claims by identifying and responding to key issues that may arise during the COVID-19 crisis.

The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.

This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.

This edition of AlertBulletin is designed to help healthcare leaders communicate in a clear accurate and timely manner during a crisis.

Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.

The role of lawyers serving as directors of corporate clients involves a variety of risk exposures for the lawyer-director the lawyer's firm as well as the corporate client. Download to learn more about due diligence needed to identify potential risks.

This edition of Vantage Point^® addresses several central questions to help the reader understand why medical and clinical errors persist.

Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.

This edition of Carefully Speaking ^®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.

This edition of AlertBulletin offers practical strategies to help organizations obtain the advantages of social media while mitigating associated risks.

This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.

Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.

While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.

This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.

In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).

Learn risk mitigating excavation procedures for underground facilities.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.

While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

The two main aspects of a building’s ability to resist wildfire damage are the details of the construction and the characteristics of the defensible space, a cleared area surrounding the building.

This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.

Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack. 

One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.

This AlertBulletin^® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.

Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.

This edition of Professional Counsel® discusses CNA Risk Control offerings that may minimize claims exposure and aid law firms in establishing better risk control protocols.

This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.