This edition of Carefully Speaking ^®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.

Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.

One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.

Learn risk mitigating excavation procedures for underground facilities.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

This AlertBulletin^® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.

The two main aspects of a building’s ability to resist wildfire damage are the details of the construction and the characteristics of the defensible space, a cleared area surrounding the building.

This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.

This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.

This edition of Alertbulletin^® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.

This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.

This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.

Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack. 

This edition of Professional Counsel® discusses CNA Risk Control offerings that may minimize claims exposure and aid law firms in establishing better risk control protocols.

Lawyers contemplating board service must weigh the potential benefits against the risks inherent in such appointments prior to acceptance and throughout the tenure of any board service.

This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise. 

This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.

This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.

This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.

This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.

A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.

Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.

An overview of available tools, services and expertise to help mitigate risk.

The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.

This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.

CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.

Presenting a starting point for PACE organizations seeking ways to protect participants and minimize exposure

This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.

Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.

This edition of Carefully Speaking^® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.

This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.

This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.

Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.

CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.

In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.

The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.

Emergency preparedness planning should be a core component of every healthcare setting's risk management program.

In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.

As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.

In this Professional Counsel^®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.

CHICAGO, Dec. 5, 2022 /PRNewswire/ -- CNA today announced the appointment of Steve Goldman to Senior Vice President, Financial Lines and Healthcare. In this role, Steve will guide the strategic and operational plans across these product lines.