: Crisis Decision-making: Early Planning Helps Promote Better Outcomes   

This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.

: Crisis Management: Responding Effectively to Media Inquiries   

This edition of AlertBulletin is designed to help healthcare leaders communicate in a clear accurate and timely manner during a crisis.

: Cyber Risk Solutions   

Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.

: Cybersecurity: Protect Patients by Preventing Data Breaches   

This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.

: Damage Prevention Guidelines: Excavation Procedures   

Learn risk mitigating excavation procedures for underground facilities.

: Declining Representation with Prospective Clients   

What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?

: Dental Professional Liability Claim Report: 2nd Edition   

The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.

: Dental Professional Liability SORCE On Demand   

The SORCE program offers dental professional liability-specific courses for policyholders and agents.

: Device and Drug Recalls: Enhancing Preparedness Reducing Risk   

This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.

: Diagnostic Error: Common Causes, Effective Countermeasures   

To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.

: Dibble Dabble Double Trouble: Mitigating the Risks of Dabbling in Your Law Practice   

This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.

: Direct Access Testing: An Update on Revised CLIA Regulations   

This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.

: Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk   

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

: Dock Safety   

This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.

: Docking Inland River Barges at Terminals   

This guide provides information on how to mitigate risk at river terminals.

: Documentation Deficiencies: Better Records Mean Stronger Defense   

Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.

: Driver Distraction and Cell Phone Use   

Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.

: Driver Performance Solutions   

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.

: Driver Selection Guide   

The following guidelines can help implement, enhance and maintain your driver selection process.

: EHR System Outages: Minimizing the Impact of Downtime   

Electronic healthcare record (EHR) systems can and do fail. This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

: Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care   

This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.

: Electrical Preventive Maintenance and Inspection   

Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed state.

: Electrical Surge Protection   

This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.

: Electronic Healthcare Records: Maximize Benefits Minimize Risks   

Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.

: Electronic Media: Sound Policies Maximize Benefits, Minimize Improper Use   

This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.