CNAN Earns Dealers’ Choice Diamond Award for Best Service Contract Provider
Scottsdale, Arizona – CNA National (CNAN) has been named a leading finance and insurance (F&I) provider for the 15th year in a row in the Dealers’ Choice Awards. For 2019, the company received a first-place Diamond award for “Service Contract Provider” and a second-place Platinum award for “Reinsurance Provider.”
Dealers and dealership personnel across the U.S. have voted the company number one every year since the competition began in 2005. To date, CNAN has received a total of 26 recognitions, making it the most-awarded F&I company by far, and this is the 11th time it has won dual awards since 2009.
“We are humbled and honored to be recognized yet again,” says Joe Becker, president and CEO. “For every one of these 15 award-winning years, we’ve never lost sight of who we are working for—our dealers and their customers. We’ve all seen the changes in our industry and know there are more to come. The one thing that won’t change is our commitment to excellence in customer service.”
Auto Dealer Today hosts the Dealers’ Choice Awards annually with a ceremony in November.
“These awards confirm to us that our dealers recognize our value in the marketplace and appreciate the consumer-focused products and best-in-class service we consistently provide,” says Alan Miller, senior vice president of sales. “We have nothing but gratitude and thanks for our experienced agents and dedicated employees, whose determined efforts to provide unmatched support keep us in first place.”
CNAN provides vehicle service contracts, limited warranties, tire-and-wheel protection and guaranteed asset protection (GAP) waivers through franchised auto dealerships across the U.S. With more than four million contracts in force and having exceeded payment of $3.6 billion for claims across all product lines, the company has earned its reputation as a first-class F&I provider.
The Award Process
This is the 15th year Auto Dealer Today has held the Dealers’ Choice Awards, which recognize the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted by dealers and dealership personnel. The complete list of winners and feature article will be published in a future issue of Auto Dealer Today magazine.
About CNA National Warranty Corporation
Founded in 1982 and headquartered in Scottsdale, Arizona, CNA National is recognized as a leader in the vehicle service contract industry. The company offers a choice of reinsurance structures (both controlled foreign corporation and non-controlled foreign corporation) as well as GAP coverage and tire-and-wheel protection. CNAN has been named a “Best Provider” in Auto Dealer Today’s Dealers’ Choice Awards for 15 consecutive years (2005-2010, 2012-2019 for service contracts and 2011-2013 and 2017 for reinsurance). In addition, CNAN was the first and one of only two service contract companies recognized for “Highest Overall Dealer Satisfaction” by J.D. Power and Associates.* CNAN’s service contract program has had the exclusive endorsement of the American International Automobile Dealers Association since 1995. It is a wholly owned subsidiary of CNA, one of the nation’s oldest and largest insurers with over $55 billion in assets. Learn more at CNANational.com.
*J.D. Power and Associates 2003 Dealer Service Contract Satisfaction StudySM based on 5,053 dealer evaluations, www.jdpower.com