Michael Costonis is the Global Head of Marketing, Strategy and Innovation. Michael is responsible for our Marketing, Broker Strategy, Channel Solutions, Strategy and Transformation teams, aimed at expanding the business and growth opportunities for CNA.

He previously served as the Executive Vice President and Chief Operations Officer where he led a successful transformation of CNA’s technology function which included infrastructure modernization, adoption of the Scaled Agile Framework^® (SAFe), and a cloud first strategy. Michael also built an Enterprise Analytics function, establishing and leveraging a partnership with Google; and he lead CNA’s Operations organization to deliver significant service level improvements.

Michael joined CNA in 2018 after a 26-year career at Accenture, where he was a Senior Managing Director and the Global Insurance Industry Practice Leader.

Michael earned a bachelor’s degree in Political Science from Swarthmore College. He is a member of the Swarthmore College Alumni Council.