CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.

This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.

The influence of social media on legal practice client relationships and the boundaries between professional and personal activities must be scrupulously navigated.

An overview of available tools, services and expertise to help mitigate risk.

In this Professional Counsel^®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.

This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.

This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.

This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.

This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.

Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.

In order to have a safe and reliable heating system, pre-season maintenance and inspection should be completed every year by trained and licensed professionals.

This Professional Counsel® guide addresses the relevant rules, laws and practice management steps that an attorney should consider when a mistake has been discovered.

Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.

This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.

This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.

This edition of Professional Counsel® discusses the aftermath of a data breach in law firms and how actions must be taken to protect themselves and their clients from this exposure.

This edition of Professional Counsel® discusses CNA Risk Control offerings that may minimize claims exposure and aid law firms in establishing better risk control protocols.

This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.

Law firms can limit their exposure to professional liability and other claims by identifying and responding to key issues that may arise during the COVID-19 crisis.

As the nation's top provider of Lawyers Professional Liability coverage, we offer real and relevant coverage options beyond what is typical on a standard industry business owner's policy.

This Professional Counsel^® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.

This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.

This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.

Artificial Intelligence (AI) and Generative AI are largely now unavoidable in the practice of law. This article provides guidance and observations that may assist attorneys in complying with ethical and professional obligations.

Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.

As more companies worldwide turn to management consultants and opportunities emerge in a variety of industries, CNA’s experienced professionals can provide tailored coverage solutions to address unique and evolving needs.

Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products

This edition of Professional Counsel emphasizes how attorneys must be aware of how the use of ChatGPT would impact their practice, client matters and ethical concerns that may lead to allegations of legal malpractice.

The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.

How are you doing? That is a simple question that people ask of one another each and every day. The American Bar Association (ABA) recommends that lawyers contemplate this question as it relates to both their professional and personal activities.

In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.

Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.

As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.

Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.

This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.

ABA Model Rule 8.3 requires every lawyer to report certain professional misconduct by other lawyers to the appropriate disciplinary authority. So when do you report another lawyer's ethical misconduct and how do you do it?

This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.

In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).

This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.

This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.

When you need a surety provider with capacity, experience and dedication to servicing a full range of bonding needs, we're ready.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

Wills trusts and estates lawyers should be concerned about liability and duties to both their own clients and third-party beneficiaries. Download to learn more about documentation and how it can be effective in client service and practice management.

This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.

One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.

This issue of inBrief^® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.