Primary tabs
Search CNA
Docking Inland River Barges at Terminals
Date Published:
This guide provides information on how to mitigate risk at river terminals.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
Date Published:
This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
Find the Way Forward with a Missing Client
Date Published:
Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Reopening the Workplace: Employment Law Considerations
Date Published:
While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Home Healthcare: A Risk Management Overview
Date Published:
This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.
Active Shooter Response: Precautionary Measures Save Lives
Date Published:
This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published:
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Thorny Issues Involving the Concealment of Information
Date Published:
Lawyers must balance their duties to their client against both express legal duties to adversaries and general duties of truthfulness.
Resident Documentation: Creating a More Useful Record of Care
Date Published:
This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Sepsis Management: Five Strategies to Save Lives and Reduce Risk
Date Published:
In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).
Alarm-free Environments: Guidelines for a Safe Smooth Transition
Date Published:
This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Supply Chain Management: Avoid Disruption by Enhancing Readiness
Date Published:
As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
How Allied Vendors Help Streamline Firm Operations
Date Published:
This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
Automobile Negligent Entrustment Guide
Date Published:
Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
Date Published:
This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
Date Published:
Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
Date Published:
This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Strengthening Facility-Family Relationships: Transparency is Key
Date Published:
This edition of CareFully Speaking® addresses four areas where transparency is of critical importance: marketing resident selection billing/collection activities and interactions with family councils.
Test Result Management: Toward a Systematic Reporting Process
Date Published:
This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
Transgender Residents: Creating a Welcoming Atmosphere
Date Published:
This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
Date Published:
This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Law Firm Website Woes
Date Published:
Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
AlertBulletin: Medical Chaperones: Drafting Effective Policies
Date Published:
This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Ambulatory Surgery Centers: Enhancing Continuity of Care
Date Published:
This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
Driver Selection Guide
Date Published:
The following guidelines can help implement, enhance and maintain your driver selection process.
Staff Absenteeism
Date Published:
This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Telemedicine Update: Coordinating Remote and In-person Care
Date Published:
This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
Top 10 Risk Control Tips to Avoid Wire Fraud Scams
Date Published:
This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
Date Published:
One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
After the COVID Crisis: Restoring Safety, Morale and Trust
Date Published:
The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Risk Control Recap - Top 5 Resources
Date Published:
In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published:
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published:
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Wandering and Elopement: Assessing and Addressing the Risks
Date Published:
In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.
Social Engineering Fraud Guide
Date Published:
Although the pandemic has stopped many things, it has not stopped cybercriminals from exploiting the situation.
Subcontractor Prequalification Guide
Date Published:
When developing a prequalification form or application the hiring contractor should consider the following.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published:
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Client Intake and Proper Client Selection
Date Published:
Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
SPAC Clients Pose Unique Risks for Law Firms
Date Published:
In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Law Practice, Podcasts and the Court of Public Opinion
Date Published:
This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
A pre-admission screen should be part of the admission process for every prospective resident.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
Date Published:
This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
Phishing Attacks Use Bar Complaints and HIPAA Audits as Bait
Date Published:
Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.