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Contemplating Coverage
Date Published:
This edition of Professional Counsel® discusses the importance of attorneys maintaining proper LPL coverage throughout their career.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
How to Handle an Ethics Grievance
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Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Ridesharing Services: Healthcare Risk Management Perspective
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This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.
Mergers and Acquisitions: Five Strategies to Achieve Integration
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This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.
Risk Management Self-Assessment Checklist for Pharmacists
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This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
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The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Driver Distraction and Cell Phone Use
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Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.
Risk Control Services for Healthcare Organizations and Providers
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CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.
Medical Malpractice: A Brief Guide to the Litigation Process
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This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Expecting the Unexpected: Succession Planning for Lawyers
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How would your law practice fare if you disappeared tomorrow? Is there a plan in place that would permit an associate or colleague to address client and office needs or would they be left hopelessly digging through unmarked stacks of paper and scribbled notes?
Risk Control Learning Modules
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Telemedicine: Risk Management Issues Strategies and Resources
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This edition of Healthcare Perspective outlines strategies designed to enhance clinical operational and technical processes associated with the provision of telemedicine/telehealth (TMH).
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Creating a File Retention and Destruction Policy
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Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Litigation Landscape in the English Courts
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While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Managing the Threats of Workplace Violence
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Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Billing Blues: Best Business Practices for Fee Collection
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As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Informed Consent and Refusal: A Guide to the Fundamentals
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Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Virtual Capabilities and Digital Solutions
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Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.
Risks of Business Transactions: A Claim Study for Lawyers
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Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.
Collect with Caution
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The Fair Debt Collection Practices Act's constructive intent has resulted in unintended consequences that create exposures for attorneys who may not be conversant with its ramifications. This article focuses on the issues surrounding the Act that are most likely to affect attorneys.
Law Firms and Outsourcing: Trust but Verify
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More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
Legal Malpractice Defendants Gain New Defense
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For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
2023 Strategic Business Resilience Report
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CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
Small Business One-Pager
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Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Risk Control Virtual Capabilities and Digital Solutions
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Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
Client Noncompliance: Checklist to Help Strengthen Communication
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This edition of Home Care Briefing addresses that clear communication and comprehensive and factual documentation are critical to minimizing noncompliance as well as limiting the impact of recalcitrant client behavior.
AlertBulletin: Clinical Use of Smartphones: Ten Major Risks
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This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
CNA Risk Management Strategies for the Physician Office
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Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
Making Lawyer Well-Being a Priority in the Daily Practice of Law
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How are you doing? That is a simple question that people ask of one another each and every day. The American Bar Association (ABA) recommends that lawyers contemplate this question as it relates to both their professional and personal activities.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Medication Drop Boxes: Crafting a Safe Drug Take-back Program
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This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Wire Transfer Fraud: A Growing Threat to Law Firms
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Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
Law Firm Data Breaches: A Legal Snapshot
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This edition of Professional Counsel® discusses the aftermath of a data breach in law firms and how actions must be taken to protect themselves and their clients from this exposure.
Of Counsel: More Than Just A Casual Designation
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While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
Ethical Marketing: Minimizing the Risks of False Advertising
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This Home Care Briefing® examines some of the legal and regulatory concepts governing healthcare advertising and offers basic guidelines for minimizing marketing-related risks.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
AlertBulletin: Antibiotic Overuse Stewardship Program
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This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.