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CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
Billing Blues: Best Business Practices for Fee Collection
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As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Of Counsel: More Than Just A Casual Designation
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While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
Successfully Managing the Unforeseen Risks of Appellate Practice
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Appellate work is traditionally regarded as a risk-free area of practice and while they do not generate a significant number of legal malpractice claims they still bear a risk. Download to learn more about how to successfully manage the unforeseen risks
Resilience Checklist for Civil Unrest
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Considerations and resources to support your business resilience before during and after periods of civil unrest.
Healthcare Claims Capabilities
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CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Walkway Management Group
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Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products
More Money More Problems
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The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.
Stemming the Tide of Incivility in the Practice of Law
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This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.
Ten Tips to Assist in Avoiding a Malpractice Claim
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There is little doubt that the legal profession can be a risky one. According to the ABA the likelihood of a private practice attorney being sued for malpractice in a given year runs between 4 and 17 percent.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Multinational Claims Capabilities
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CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
Retiring from Practice: Understanding Your Options
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An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
The Remote-Ready Law Firm: Managing Long Distance Relationships
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The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
For Your Eyes Only: Securing Lawyer-Client Communications
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While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.
Motion is Money - Spanish
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.
Business Transactions: Professional Liability Fact Sheet
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Lawyers Professional Liability statistics on Business Transactions/Commercial Law: Includes sales agreements agency agreements entertainment contracts commercial transactions including financing where real estate is not the major subject.
Wills Trusts and Estates - Professional Liability Fact Sheet
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Legal malpractice claims arising from estate planning representations surged in the wake of the 2008 financial crisis and have since continued at an elevated pace.
Expecting the Unexpected: Succession Planning for Lawyers
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How would your law practice fare if you disappeared tomorrow? Is there a plan in place that would permit an associate or colleague to address client and office needs or would they be left hopelessly digging through unmarked stacks of paper and scribbled notes?
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Family Law - Professional Liability Fact Sheet
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As an area of practice family law includes all litigation and legal services related to antenuptial and domestic relationships separation and divorce alimony and child support child custody surrogacy and adoption.
Healthy Habits: Encourage Good Nutrition Physical Activity
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Poor nutrition and inactivity leads to nearly 500000 deaths per year. Download and learn how making healthy food choices and increasing physical activity can lead to better health both in the home and the workplace.
Adolescent Patients: Safeguards Protect Rights
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This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Fall Pocket Guide: Risk and Defensibility
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This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.
Pressure Injuries: Prevention and Intervention Strategies for Aging Services Organizations
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This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Risk Management Self-Assessment Checklist for Pharmacists
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This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.
Minimizing the Impact of COVID-19: A Menu of Ideas for Lawyers
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Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Informed Consent and Refusal: A Guide to the Fundamentals
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Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Resident Patient Handling: Creating Effective Safety Program
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This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.
Serious Adverse Events: Creating a Sound Crisis Response Plan
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This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Powered Industrial Trucks Operator Training Requirements
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Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
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A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
Avoiding Accidents Through Lockout/Tagout
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Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.
Residents with Serious Mental Illness: Addressing Common Risks
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This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.