Primary tabs
Search CNA
Advance Conflict Waivers: Use Them or Lose Them?
Date Published:
"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
Date Published:
This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
After the COVID Crisis: Restoring Safety, Morale and Trust
Date Published:
The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Aging Services Claim Report 2018
Date Published:
The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
Date Published:
This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published:
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
AlertBulletin: Antibiotic Overuse Stewardship Program
Date Published:
This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
Date Published:
This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Allied Healthcare Facilities Successes
Date Published:
We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Best Practice Tips for Remote Appearances
Date Published:
As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
Date Published:
This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
International Solutions Success Stories
Date Published:
This document touches on successes CNA has had in ten different locations around the world.
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published:
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
BOOSTTM Max
Date Published:
Walkway Management Group offers a nano-ceramic floor sealant designed to increase flooring lifespan, appearance, and anti-slip properties.
CNA Surety's Capabilities and Offerings
Date Published:
When you need a surety provider with capacity, experience and dedication to servicing a full range of bonding needs, we're ready.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
Date Published:
This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Artificial Intelligence: A Second Look at an Evolving Technology
Date Published:
This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Conflict of Interest Issues in Representing the Company/Employee
Date Published:
Times arise particularly in litigation where a lawyer for an entity might find it useful to represent an employee or other constituent of the entity for some limited purpose. This dual representation of an entity and its constituent raises a number of practice issues.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Contractual Risks: Understanding Indemnification and Subrogation
Date Published:
Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Evolving Models of Care: New Delivery Methods Present New Risks
Date Published:
This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Extreme Weather Events: Take Steps Now to Address a Growing Risk
Date Published:
This edition of CNA's AllertBulletinAlertBulletin® explains as the earth's climate becomes less stable, weather-related disasters proliferate and consequent risk exposures increase for all types of healthcare facilities.
Healthcare Risk Exposures Infographic
Date Published:
CNA has developed this infographic to display top claim allegations in the healthcare industry and how these risk exposures can be mitigated.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published:
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Hot Work - Spanish
Date Published:
This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.
This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.
Office Sharing and Professional Responsibility
Date Published:
This edition of In Practice...with CNA® discusses professional responsibility concerns that lawyers endure when sharing an office space and how to take necessary precautions when in this space.
Small Business Insurance Solutions for Management Consultants
Date Published:
As more companies worldwide turn to management consultants and opportunities emerge in a variety of industries, CNA’s experienced professionals can provide tailored coverage solutions to address unique and evolving needs.
Patient/Client Portals: Maximizing Benefits, Minimizing Risks
Date Published:
This month's InBrief® highlights the many benefits and efficiencies of portal use, notes common risks, and recommends practical strategies to protect patient/client confidentiality and ensuree that portals are used safely, properly and efficiently.
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Small Business One-Pager
Date Published:
Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Select Risk Property Sell Sheet
Date Published:
Learn how CNA's Select Risk Property team can help wholesale insurance brokers address hard-to-place risks.
Weight-Loss Medications: A Risk Management Overview
Date Published:
This edition of AlertBulletin® examines the risks associated with the prescribing and compounding of weight-loss medications and offers a variety of suggestions designed to limit potential liability.
We Cannot Avoid AI: Practical Advice to Use AI and GAI Ethically
Date Published:
Artificial Intelligence (AI) and Generative AI are largely now unavoidable in the practice of law. This article provides guidance and observations that may assist attorneys in complying with ethical and professional obligations.
Management Liability Claims Scenarios
Date Published:
When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Medical Error Prevention: Reinvigorating Patient Safety Measures
Date Published:
This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Navigating Policy Limit Demands to Avoid Malpractice Exposure
Date Published:
This edition of In Practice...with CNA addresses how settlement demands may constitute a rejection if it does not strictly comply with the terms of the demand and how an attorney should react.
Off-label Product Use: Basic Risk Management Considerations
Date Published:
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
Date Published:
This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Portable Ladder Safety - Spanish
Date Published:
Download this guide to learn the basic safety rules of using Portable Ladders.
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published:
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Resident Documentation: Creating a More Useful Record of Care
Date Published:
This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
SPAC Clients Pose Unique Risks for Law Firms
Date Published:
In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Documenting Deficiencies: Crafting a Reliable Record of Care
Date Published:
Comprehensive documentation is central to effective healthcare risk management.
Scope of Practice Changes: Ten Keys to Safer Delegation
Date Published:
This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
Date Published:
This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.