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Equipment Exposures – Before and After the Flood
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Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.
Machine Guarding
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Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Winter Driving Guide
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Provide your employees with these safety tips to help them navigate through the winter driving season.
Resilience Checklist for Approaching Hurricanes
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When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
CERTA - NRCA Certified Roofing Torch Applicator Program
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Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Building a Safe and Practical Law Firm Artificial Intelligence Policy: A Risk Management Playbook
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Advice and Insight into the Practice of Law®
To Avoid or Embrace? Navigating Third Party Legal Opinions
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This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Protecting Against Heat Stress
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Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
Snow Loading and Roof Collapse Preparation
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As winter approaches, businesses often neglect to plan for roof collapses, one of most serious winter threats. Even a partial roof collapse can deliver devastating property damage, business interruption and possibly loss of life.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Client Intake and Proper Client Selection
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Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Declining Representation with Prospective Clients
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What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Inside the lines: Scope Limitations and Legal Ghostwriting
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As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
PrepWise Pulse Surveys™
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CNA’s PrepWise Pulse Survey is a tool available for policyholders to solicit anonymous feedback on their corporate safety culture, management support and accountability, orientation and training, and workplace environment.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
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Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Small Business Affinity and P&C Programs
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CNA's Small Business Affinity and P&C programs are designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your business programs.
Affinity Programs Flyer
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Designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your program business, CNA Affinity Programs seeks partners to develop solutions for uniform groups or business classes.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
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A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Air Conditioning Start up Maintenance Tips
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Property Maintenance of HVAC systems can ensure lower electrical consumption reduce repair costs and increase life span for air conditioning equipment.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
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One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Monoline Equipment Breakdown Sell Sheet
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Learn about CNA's strengthened Equipment Breakdown insurance capabilities - including expanded monoline coverages, a flexible form and a broad appetite for risk.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Office Ergonomics Checklist
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Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Selecting a Dust Hazard Analysis Provider
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A Dust Hazard Analysis is a critical step to protect your employees and prevent tragic accidents that can severely damage your facilites. An effective DHA includes information to classify and quantify the material(s) as combustible dust.
CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
The Driver: Tips for Wintertime Driving
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Driving in winter presents a variety of weather-related hazards. Preparing ahead of time and being alert are critical to safety amid weather changes, poor visibility, and wet or slippery road conditions.
Risk Management for Lawyers
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Advice and Insight into the Practice of Law®
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Motion is Money - Spanish
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.