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Ambulatory Surgery Centers: Enhancing Continuity of Care
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This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
New York State Labor Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Resilience Checklist for Winter Weather
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Use this checklist to ensure you are prepared for the hazards that come with winter weather.
Epack 3 - Employment Practices Liability
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CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.
Subcontractor Prequalification Guide
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When developing a prequalification form or application the hiring contractor should consider the following.
Indoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
Machine Guarding
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Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Electrical Surge Protection
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This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
Equipment Exposures – Before and After the Flood
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Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.
Ergonomics for Manual Material Handling
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Strategies to help improve common workplace material handling tasks.
Vegetation Management
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This guide provides valuable risk management recommendations to help ensure proper and safe use of vegetation management chemicals.
How to Handle an Ethics Grievance
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Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Managing the Threats of Workplace Violence
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Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Winter Driving
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Organizations with employees who drive in winter for company purposes should refer to these safety tips.
Winter Driving Guide
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Provide your employees with these safety tips to help them navigate through the winter driving season.
To Err Is Human: A Guide for Attorneys on How to Manage Errors
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This guide will address the relevant rules laws and practice management steps that an attorney.
Risks of Business Transactions: A Claim Study for Lawyers
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Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Driver Distraction and Cell Phone Use
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Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.
Accountants Professional Liability Severity Drivers
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In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Law Firm Data Breaches: A Legal Snapshot
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This edition of Professional Counsel® discusses the aftermath of a data breach in law firms and how actions must be taken to protect themselves and their clients from this exposure.
Resilience Checklist for Approaching Hurricanes
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When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
Trench Inspection Checklist - Spanish
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Use this checklist to ensure trenches are properly inspected prior to the start of work.
Reopening the Workplace: Employment Law Considerations
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While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Law Firm Support Staff
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They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
CERTA - NRCA Certified Roofing Torch Applicator Program
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Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
Pharmacist Liability Claim Report: 2nd Edition
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In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Protecting Against Heat Stress
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Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Telemedicine: Risk Management Issues Strategies and Resources
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This edition of Healthcare Perspective outlines strategies designed to enhance clinical operational and technical processes associated with the provision of telemedicine/telehealth (TMH).
Find the Way Forward with a Missing Client
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Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Nonphysician Providers: A Guide to Safer Delegation
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This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
To Avoid or Embrace? Navigating Third Party Legal Opinions
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This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
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This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Law Firms and Outsourcing: Trust but Verify
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More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.
PrepWise Pulse Surveys™
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CNA’s PrepWise Pulse Survey is a tool available for policyholders to solicit anonymous feedback on their corporate safety culture, management support and accountability, orientation and training, and workplace environment.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Negotiated Risk Agreements: When and How Should They Be Used?
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Negotiated risk agreements (NRAs) have become an increasingly popular means of managing potential liability while accommodating resident preferences.
Wandering and Elopement: Assessing and Addressing the Risks
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In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.