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Leadership Guidance for Response Team Decisions
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This guidance is provided to support leadership teams who need to quickly make fact-based decisions for evolving circumstances during periods of uncertainty.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.
Safety Resources for Confined Spaces
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A workplace with a confined space that combines an oxygen-deficient flammable or toxic atmosphere can complicate work efforts as well as rescue operations if an emergency would occur. Download to learn more about best practices when working in a confined space.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
The Remote-Ready Law Firm: Managing Long Distance Relationships
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The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
Ergonomic Tips for Working Remotely
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When working remotely, it is important to ensure that your workspace is set up for optimal comfort and productivity. These suggestions can help you work outside the office safely and successfully.
Outdoor Walkway Safety Audit Checklist
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This checklist may not include all conditions, as it is intended to be used only as a guide.
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
Emergency Action Planning: Violence in the Workplace
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See immediate response actions for consideration for both supervisors and employees.
Ergonomics Tips for Fleet Safety
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Areas employers can focus on to enhance fleet driver safety and productivity.
Epack 3 - Employment Practices Liability
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CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.
Inside the lines: Scope Limitations and Legal Ghostwriting
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As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Winter Driving
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Organizations with employees who drive in winter for company purposes should refer to these safety tips.
Winter Driving Guide
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Provide your employees with these safety tips to help them navigate through the winter driving season.
Accountants Professional Liability Severity Drivers
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In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Installation, Operation and Maintenance of Rental Boilers
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When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
International Solutions Success Stories
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This document touches on successes CNA has had in ten different locations around the world.
Selecting a Dust Hazard Analysis Provider
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A Dust Hazard Analysis is a critical step to protect your employees and prevent tragic accidents that can severely damage your facilites. An effective DHA includes information to classify and quantify the material(s) as combustible dust.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
PrepWise Pulse Surveys™
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CNA’s PrepWise Pulse Survey is a tool available for policyholders to solicit anonymous feedback on their corporate safety culture, management support and accountability, orientation and training, and workplace environment.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Housekeeping on the Job
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In English - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Resilience Checklist for Approaching Hurricanes
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When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
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One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
The Driver: Driving Under the Influence
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Regardless of the substance, driving while impaired can cause significant cognitive and functional challenges.
Supply Chain Management: Avoid Disruption by Enhancing Readiness
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As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.
Client Intake and Proper Client Selection
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Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Declining Representation with Prospective Clients
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What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Pressure Injuries: Prevention and Intervention Strategies for Aging Services Organizations
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This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.
Small Business Affinity and P&C Programs
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CNA's Small Business Affinity and P&C programs are designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your business programs.
Affinity Programs Flyer
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Designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your program business, CNA Affinity Programs seeks partners to develop solutions for uniform groups or business classes.
Dental Professional Liability Claim Report: 2nd Edition
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The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
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A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Active Shooter Response: Precautionary Measures Save Lives
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This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Office Ergonomics Checklist
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Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Resilience Checklist for Civil Unrest
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Considerations and resources to support your business resilience before during and after periods of civil unrest.