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Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Transgender Residents: Creating a Welcoming Atmosphere
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This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Risk Transfer Mechanisms for Contractors
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Risk Control Bulletin : Many firms frequently contract with other firms to provide services or perform some type of construction work. In the event of an accident risk transfer mechanisms can prove invaluable. Download to learn more.
Environmental Safety: Enhancing Hygiene Minimizing Hazards
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Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.
Avoiding Accidents Through Lockout/Tagout
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Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
School of Risk Control Excellence (SORCE) Catalog
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Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.
Allied Healthcare Facilities Sell Sheet
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In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
How to Handle an Ethics Grievance
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Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Cyber Risk Solutions
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Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
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This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
Law Firm Support Staff
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They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
The Risks of Lawyers Serving as Directors of Corporate Clients
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The role of lawyers serving as directors of corporate clients involves a variety of risk exposures for the lawyer-director the lawyer's firm as well as the corporate client. Download to learn more about due diligence needed to identify potential risks.
Of Counsel: More Than Just A Casual Designation
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While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
Overlooked Asset In Law Practice Risk Management: Legal Counsel
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An often overlooked asset in law practice risk management is the use of legal counsel by a law firm.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Aerial Lift/Articulating Boom Lift Operator Evaluation Form
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Use this checklist during the hands-on performance portion of your training program to evaluate the operator proficiency. This form can be used periodically to re-evaluate and ensure forklifts are being operated properly.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Ten Tips to Assist in Avoiding a Malpractice Claim
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There is little doubt that the legal profession can be a risky one. According to the ABA the likelihood of a private practice attorney being sued for malpractice in a given year runs between 4 and 17 percent.
Law Firm Website Woes
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Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Contracts: Practices and Provisions to Manage Liability Risks
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Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
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This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
The Importance of Incident Response Planning: A Cyber Risk Control Perspective for Law Firms
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Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
To Err Is Human: A Guide for Attorneys on How to Manage Errors
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This guide will address the relevant rules laws and practice management steps that an attorney.
Equipment Breakdown Brochure
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CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.
Alert: New Scam Targeting Lawyers Wiring Funds
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Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Virtual Capabilities and Digital Solutions
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Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.
Healthy Habits: Encourage Good Nutrition Physical Activity
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Poor nutrition and inactivity leads to nearly 500000 deaths per year. Download and learn how making healthy food choices and increasing physical activity can lead to better health both in the home and the workplace.
More Money More Problems
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The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.
Ethical Pitfalls in Non-Traditional Attorney Roles
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In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
Billing Blues: Best Business Practices for Fee Collection
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As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
Litigation Landscape in the English Courts
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While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Retiring from Practice: Understanding Your Options
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An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Social Media Liability: Effective Strategies to Minimize Risk
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This edition of AlertBulletin offers practical strategies to help organizations obtain the advantages of social media while mitigating associated risks.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Adolescent Patients: Safeguards Protect Rights
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This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Expecting the Unexpected: Succession Planning for Lawyers
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How would your law practice fare if you disappeared tomorrow? Is there a plan in place that would permit an associate or colleague to address client and office needs or would they be left hopelessly digging through unmarked stacks of paper and scribbled notes?
National Accounts Brochure
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At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Nonphysician Providers: A Guide to Safer Delegation
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This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Trustees and Investing: Best Practices to Avoid Liability
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The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.