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Showing 101 - 150 of 432 in All
AlertBulletin: Medical Chaperones: Drafting Effective Policies
Date Published: 02/10/2020
This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
What Can Lawyers Say in Motions to Withdraw?
Date Published: 08/13/2025
This edition of In Practice... with CNA® discusses how lawyers must balance justifying withdrawal with their duty of confidentiality. 
Billing Blues: Best Business Practices for Fee Collection
Date Published: 12/16/2020
As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Client Trust and IOLTA Accounts: Managing Money and Avoiding Risk
Date Published: 12/08/2021
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
Date Published: 04/27/2022
This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published: 02/18/2016
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Social Inflation: Understanding and Addressing Rising Claim Costs
Date Published: 03/13/2024
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Risk Control Global Solutions
Date Published: 01/29/2025
Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
Ambulatory Surgery Centers: Enhancing Continuity of Care
Date Published: 11/01/2019
This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
National Accounts Brochure
Date Published: 05/01/2023
At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Virtual Capabilities and Digital Solutions
Date Published: 12/16/2022
Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.
Client Intake and Proper Client Selection
Date Published: 09/10/2020
Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published: 08/24/2021
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Trustees and Investing: Best Practices to Avoid Liability
Date Published: 10/26/2021
The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.
When Clients Cross the Line: Ethical Exits and Safety Strategies for Lawyers
Date Published: 12/03/2025
This article provides guidance for lawyers on how to manage clients who pose threats, challenge strategic decisions, or threaten disciplinary or legal malpractice actions.
Artificial Intelligence: Examining Five Key Sources of Liability
Date Published: 07/02/2020
Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Product Recall Planning
Date Published: 11/28/2021
The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
Date Published: 07/21/2021
A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Building a Safe and Practical Law Firm Artificial Intelligence Policy: A Risk Management Playbook
Date Published: 03/16/2026
Advice and Insight into the Practice of Law®
Inside the lines: Scope Limitations and Legal Ghostwriting
Date Published: 07/12/2019
As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Scope of Practice Changes: Ten Keys to Safer Delegation
Date Published: 03/15/2022
This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
Hailstorms: Protecting People and Property
Date Published: 02/01/2022
Review this guide to learn how to prepare for hailstorms.
Contractual Risks: Understanding Indemnification and Subrogation
Date Published: 04/28/2021
Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Medical Spas and Medical Aesthetics: Ten Strategies to Reduce Risk
Date Published: 11/18/2024
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
Hot Work
Date Published: 03/17/2022
The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
FTCA Gap Medical Malpractice Insurance for Community Health Centers
Date Published: 05/28/2025
Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.
Ergonomics for Manual Material Handling
Date Published: 07/08/2022
Strategies to help improve common workplace material handling tasks.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published: 08/23/2021
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
SPAC Clients Pose Unique Risks for Law Firms
Date Published: 11/12/2021
In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Declining Representation with Prospective Clients
Date Published: 09/08/2020
What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
Date Published: 08/24/2020
Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Staffing Shortages: Addressing Healthcare's Acute-on-Chronic Issue
Date Published: 02/19/2025
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Integrity in Insolvency: Exploring Legal Ethics in Bankruptcy Cases
Date Published: 08/12/2024
This In Practice...with CNA® defines ethical principles that govern attorneys' behavior in bankruptcy cases. These help attorneys work to avoid problems, establish strong risk management procedures and serve their clients' interests successfully. 
Healthcare-associated Infections: Taking Action to Enhance Safety
Date Published: 11/20/2020
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
The Driver: Situational Awareness While Driving
Date Published: 04/17/2023
Situational awareness while driving is integral to ensuring that your actions and reactions can be completed in sufficient time to prevent an accident.
The Driver: Understanding Driver Distractions
Date Published: 04/17/2023
In 2020, almost 3,000 fatal and 205,000 nonfatal distraction-related motor vehicle accidents occurred in the United States and in some parts of Canada, surpassing those caused by impaired driving.
Medical Malpractice: A Brief Guide to the Litigation Process
Date Published: 08/22/2024
This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
The Driver: Driving Under the Influence
Date Published: 04/17/2023
Regardless of the substance, driving while impaired can cause significant cognitive and functional challenges.
Hospitality Industry Ergonomics Guide
Date Published: 05/23/2024
This guide will help you to address challenges in the hospitality industry and create a work environment that prevents injuries, prioritizes employee well-being and enhances productivity.
Off-label Product Use: Basic Risk Management Considerations
Date Published: 04/07/2022
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Telemedicine Update: Coordinating Remote and In-person Care
Date Published: 07/12/2024
This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
Conflicts of Interest
Date Published: 09/08/2020
Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Electrical Surge Protection
Date Published: 01/26/2022
This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
Best Practice Tips for Remote Appearances
Date Published: 02/24/2021
As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published: 02/02/2023
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
The Driver: Tips for Wintertime Driving
Date Published: 01/24/2024
Driving in winter presents a variety of weather-related hazards. Preparing ahead of time and being alert are critical to safety amid weather changes, poor visibility, and wet or slippery road conditions.
The Driver: Tips to Reduce Auto Accidents
Date Published: 04/17/2023
In 2020, the United States and Canada had fewer vehicles on the road, but the decrease in miles driven did not correlate to fewer accidents.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
Date Published: 06/15/2022
This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
The Remote-Ready Law Firm: Managing Long Distance Relationships
Date Published: 06/16/2020
The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
Winter Driving
Date Published: 01/26/2024
Organizations with employees who drive in winter for company purposes should refer to these safety tips.

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