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This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
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This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Serious Adverse Events: Creating a Sound Crisis Response Plan
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This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Aging Services Sell Sheet
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CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Risk Control Capabilities Brochure
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An overview of available tools, services and expertise to help mitigate risk.
Allied Healthcare Facilities Sell Sheet
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In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Healthcare Capabilities Brochure
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The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
Patient/Client Portals: Maximizing Benefits, Minimizing Risks
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This month's InBrief® highlights the many benefits and efficiencies of portal use, notes common risks, and recommends practical strategies to protect patient/client confidentiality and ensuree that portals are used safely, properly and efficiently.
Medical Malpractice: A Brief Guide to the Litigation Process
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This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
Artificial Intelligence: A Second Look at an Evolving Technology
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This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Risk Control Global Solutions
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Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Small Business One-Pager
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Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Serving on Boards: Blurred Lines May Blind Lawyers to the Risks
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Lawyers contemplating board service must weigh the potential benefits against the risks inherent in such appointments prior to acceptance and throughout the tenure of any board service.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
2023 Strategic Business Resilience Report
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CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
Risk Mitigation Tips for Contracting with Owner Operators
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Organizations should consider following certain protocols when selecting whom to contract with for the safe and secure transportation of goods.
Product Safety Culture
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Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Scope of Practice Changes: Ten Keys to Safer Delegation
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This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
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This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.
This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
AlertBulletin: Antibiotic Overuse Stewardship Program
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This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Ambulatory Surgery Centers: Enhancing Continuity of Care
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This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
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This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Treatment Teams: A Keystone of Healthcare Safety Culture
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This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
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This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
SPAC Clients Pose Unique Risks for Law Firms
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In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.