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Showing 51 - 100 of 205 in All
Aging Services Claim Report 2018
Date Published: 10/18/2018
The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Evolving Models of Care: New Delivery Methods Present New Risks
Date Published: 08/02/2023
This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Small Business Insurance Solutions for Management Consultants
Date Published: 04/30/2025
As more companies worldwide turn to management consultants and opportunities emerge in a variety of industries, CNA’s experienced professionals can provide tailored coverage solutions to address unique and evolving needs.
Serving on Boards: Blurred Lines May Blind Lawyers to the Risks
Date Published: 05/23/2022
Lawyers contemplating board service must weigh the potential benefits against the risks inherent in such appointments prior to acceptance and throughout the tenure of any board service.
Risk Transfer Suggested Practices
Date Published: 06/05/2024
You may be able to reduce your chances of unknowingly accepting someone else’s liability or being exposed to additional liabilities by following the practices suggested in this guide. 
Money for Nothing? Best Practices for Referral and Fee Splitting Agreements
Date Published: 09/14/2022
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
Negligent Hiring of Motor Carriers: Third-Party Transport Liability Risks
Date Published: 06/06/2024
Employers can take steps to mitigate risks of negligent entrustment by ensuring the individuals they hire to operate vehicles are qualified, competent and responsible drivers
Epack 3 - Crime
Date Published: 07/05/2023
Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Virtual Capabilities and Digital Solutions
Date Published: 12/16/2022
Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.
Using Your LPL Policy as a Risk Control Tool
Date Published: 06/24/2024
This edition of Professional Counsel® discusses CNA Risk Control offerings that may minimize claims exposure and aid law firms in establishing better risk control protocols.
To Avoid or Embrace? Navigating Third Party Legal Opinions
Date Published: 07/26/2023
This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published: 08/23/2021
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Accountants Professional Liability Severity Drivers
Date Published: 07/01/2022
In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Managing the Threats of Workplace Violence
Date Published: 07/07/2022
Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Billing Blues: Best Business Practices for Fee Collection
Date Published: 12/16/2020
As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
Date Published: 10/02/2020
Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Nurse Practitioner Claim Report: 4th Edition
Date Published: 11/23/2020
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Weight-Loss Medications: A Risk Management Overview
Date Published: 03/11/2025
This edition of AlertBulletin® examines the risks associated with the prescribing and compounding of weight-loss medications and offers a variety of suggestions designed to limit potential liability.
Risk Control Virtual Capabilities and Digital Solutions
Date Published: 02/09/2021
Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
Provider Burnout: A Root Cause Approach to Reducing Stress
Date Published: 03/04/2021
Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Risk Control Learning Modules
Date Published: 04/25/2025
Medical Malpractice: A Brief Guide to the Litigation Process
Date Published: 08/22/2024
This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.
Risk Transfer Mechanisms for Contractors
Date Published: 11/20/2010
Risk Control Bulletin : Many firms frequently contract with other firms to provide services or perform some type of construction work. In the event of an accident risk transfer mechanisms can prove invaluable. Download to learn more.
Protection Protocol: Appropriately Managing and Responding to Legal Hold Notices
Date Published: 08/24/2022
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Independent Living: Major Risk Factors Effective Interventions
Date Published: 12/01/2020
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Patient/Client Portals: Maximizing Benefits, Minimizing Risks
Date Published: 05/09/2025
This month's InBrief® highlights the many benefits and efficiencies of portal use, notes common risks, and recommends practical strategies to protect patient/client confidentiality and ensuree that portals are used safely, properly and efficiently.
2023 Strategic Business Resilience Report
Date Published: 09/11/2023
CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
Old is New Again: Recent Revisions to Model Rule 1.16(a) and the Duty to Inquire
Date Published: 09/22/2023
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Professional Counsel®: When Less is Not More: Stumbling Into An Accidental Client
Date Published: 03/22/2024
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Driver Performance Solutions
Date Published: 10/01/2021
Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.
Risk Mitigation Tips for Contracting with Owner Operators
Date Published: 06/06/2024
Organizations should consider following certain protocols when selecting whom to contract with for the safe and secure transportation of goods.
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published: 08/24/2021
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Aging Services Claims Report 2016
Date Published: 10/26/2016
CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Off-label Product Use: Basic Risk Management Considerations
Date Published: 04/07/2022
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
Ensuring Success and Avoiding Pitfalls with Legal Advertising in Emerging Formats
Date Published: 06/22/2022
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Small Business One-Pager
Date Published: 02/21/2025
Trust CNA with your clients' Small Business insurance needs. With our industry specialization, top-tier service, competitive rates and tech-enabled experience, we make things simple for retail agents, brokers and program administrators.
Escrow Entanglements: Avoiding Assumptions and Malpractice Exposures
Date Published: 07/28/2025
This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise. 
Change of Condition in Residents: Enhancing Detection and Response
Date Published: 06/10/2025
This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
Product Safety Culture
Date Published: 12/08/2022
Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Securing Tomorrow Today: A Strategic Guide to Lawyer Succession Planning
Date Published: 04/17/2024
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Wire Transfer Fraud: A Growing Threat to Law Firms
Date Published: 06/17/2021
Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
Conflicts of Interest
Date Published: 09/08/2020
Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Risk Control Global Solutions
Date Published: 01/29/2025
Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published: 04/08/2024
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published: 04/11/2024
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
New York City Sidewalk Law
Date Published: 07/21/2022
If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Practical Advice to Address the Rise in Attorney Disqualification Motions
Date Published: 11/18/2024
This edition of In Practice...with CNA® discusses why law firms need to be aware of the types of conflicts that most often lead to disqualification and the types of attorneys who may be affected.
Healthcare-associated Infections: Taking Action to Enhance Safety
Date Published: 11/20/2020
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
Date Published: 10/25/2023
This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
Professional Liability Fact Sheet: Plaintiff's Personal Injury/Property Damage
Date Published: 09/23/2022
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.

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