Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.

As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.

Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.

Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.

This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.

Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.

The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.

An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.

Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.

In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.

This edition of Carefully Speaking^® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.

Employers can take steps to mitigate risks of negligent entrustment by ensuring the individuals they hire to operate vehicles are qualified, competent and responsible drivers

This edition of AlertBulletin^® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.

You may be able to reduce your chances of unknowingly accepting someone else’s liability or being exposed to additional liabilities by following the practices suggested in this guide. 

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.

Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.

Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.

Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.

This edition of AlertBulletin^® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.

To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.

This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.

Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.

As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.

CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.

CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.

This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.

In this issue of AlertBulletin®, we explore the unique risks and care considerations associated with homeless residents in aging services settings. From real-world claim scenarios to actionable risk mitigation strategies, this resource offers valuable insights to help protect your residents, staff, and organization.

This issue of inBrief^® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.

Companies use various strategies to execute a supply chain control plan. Internally managing the plan allows for continuous monitoring, making adjustments and implementing improvements.

Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.

This edition of Professional Counsel® discusses CNA Risk Control offerings that may minimize claims exposure and aid law firms in establishing better risk control protocols.

This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.

This In Practice...with CNA® defines ethical principles that govern attorneys' behavior in bankruptcy cases. These help attorneys work to avoid problems, establish strong risk management procedures and serve their clients' interests successfully. 

As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.

This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.

Implement a weather preparedness plan.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

This Professional Counsel^® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.

One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.

CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.

Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.

Comprehensive documentation is central to effective healthcare risk management.

This edition of Professional Counsel® discusses the importance of attorneys maintaining proper LPL coverage throughout their career.

This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.

Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.

This edition of In Practice with CNA...® emphasizes the importance of evaluating one's options and purchasing appropriate tail coverage before, and not after an attorney retires, changes firms and/or switches insurance carriers.