Primary tabs
Search CNA
Serving on Boards: Blurred Lines May Blind Lawyers to the Risks
Date Published:
Lawyers contemplating board service must weigh the potential benefits against the risks inherent in such appointments prior to acceptance and throughout the tenure of any board service.
This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Successfully Managing the Unforeseen Risks of Appellate Practice
Date Published:
Appellate work is traditionally regarded as a risk-free area of practice and while they do not generate a significant number of legal malpractice claims they still bear a risk. Download to learn more about how to successfully manage the unforeseen risks
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Venipuncture Safety: Evaluating Key Policies and Procedures
Date Published:
This edition of inBrief® offers a venipuncture safety checklist designed for use by both healthcare organizations and clinicians.
AlertBulletin: Antibiotic Overuse Stewardship Program
Date Published:
This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
A Bad Economy Increases Risks for Lawyers
Date Published:
Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.
Legal Malpractice Defendants Gain New Defense
Date Published:
For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
Smartphones and Social Media: Tips on Preventing Staff Misuse
Date Published:
This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Test Result Management: Toward a Systematic Reporting Process
Date Published:
This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.
This AlertBulletin looks at the need to develop an understanding of COC that can aid staff in detecting significant changes.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
AlertBulletin: Clinical Use of Smartphones: Ten Major Risks
Date Published:
This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.
Documentation Deficiencies: Better Records Mean Stronger Defense
Date Published:
Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Fighting the Trojan Horse
Date Published:
If there is one thing keeping law firm general counsel awake at night it is the myriad of outside counsel guidelines (OCGs) that may be floating around the firm.
Adolescent Patients: Safeguards Protect Rights
Date Published:
This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.
Risk Control Capabilities Brochure
Date Published:
An overview of available tools, services and expertise to help mitigate risk.
Negotiated Risk Agreements: When and How Should They Be Used?
Date Published:
Negotiated risk agreements (NRAs) have become an increasingly popular means of managing potential liability while accommodating resident preferences.
Ethical Pitfalls in Non-Traditional Attorney Roles
Date Published:
In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
CNA CyberPrep Brochure
Date Published:
CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published:
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Pressure Injuries: Prevention and Intervention Strategies for Aging Services Organizations
Date Published:
This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.
Aging Services Claim Report: 11th Edition
Date Published:
The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Pressure Injuries: Enhancing Assessment and Documentation
Date Published:
This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Evolving Models of Care: New Delivery Methods Present New Risks
Date Published:
This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Artificial Intelligence: Examining Five Key Sources of Liability
Date Published:
Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Risk Management Strategies for Athletic Trainers
Date Published:
This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
Dental Professional Liability Claim Report: 2nd Edition
Date Published:
The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Aging Services Claim Report 2018
Date Published:
The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Potential Liability Issues Arising Under the AIA
Date Published:
The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
Date Published:
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Nurse Professional Liability Exposure Claim Report: 4th Edition
Date Published:
In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Telemedicine Update: Coordinating Remote and In-person Care
Date Published:
This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
Provider Burnout: A Root Cause Approach to Reducing Stress
Date Published:
Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
CNA Risk Management Strategies for the Physician Office
Date Published:
Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).
Risk Management Strategies for the Physicians Office
Date Published:
This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Nurse Practitioner Claim Report: 4th Edition
Date Published:
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Pharmacist Liability Claim Report: 2nd Edition
Date Published:
In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
CNA Appoints Steve Goldman to Senior Vice President
Date Published:
CHICAGO, Dec. 5, 2022 /PRNewswire/ -- CNA today announced the appointment of Steve Goldman to Senior Vice President, Financial Lines and Healthcare. In this role, Steve will guide the strategic and operational plans across these product lines.
CNA Launches Epack 3
Date Published:
CNA today launched Epack 3, its next generation modular management liability policy that combines clear, concise and easy-to-read language with a flexible policy structure. It is designed to be customized for a wide range of businesses and non-profit organizations.