At CNA, our goal is to be a world-class claim organization, setting the standards of excellence in the insurance industry. It begins with a commitment to our people, which inspires employees to exceed customer service expectations and build strong and collaborative business partnerships, ensuring the best total claim outcome for our clients, agents and insureds.
 
Consistent and seamless from claim reporting to resolution — that’s the CNA approach to claim handling. Beginning with just one phone call to 877-CNA-ASAP (262-2727), available 24/7, your claim is evaluated by our highly experienced claim professionals specialized in handling specific types of claims. Our Field Service Center Property adjusters have an average of 18 years of experience, and provide the time and attention necessary to process your claim, resulting in a favorable outcome with a timely resolution.
 
Additionally, CNA claim adjusters become credentialed for their business knowledge by meeting predefined requirements and standards through internal certification programs and a comprehensive claim continuing education curriculum. That’s one reason CNA is one of the most trusted names in commercial insurance providing protection to more than one million businesses and professionals in the U.S. and internationally.