Contact CNA's Claim Center
Report a New Claim
CNA’s Claim Catastrophe Operations Center is fully operational and ready to assist customers with claims related to severe weather.
Voice: 877-CNA-ASAP (877-262-2727), Select Option 2
Fax: 800-953-7389
Email: lossreport@cnaasap.com
Need additional support once your claim is reported? Our Claims professionals are on hand to assist with policyholder needs.
Voice: 877-706-0671
Fax: 877-733-4254
Preparation can help reduce disruption and limit damage when severe weather occurs. To protect facilities and property, we recommend:
- Inspecting roofing, drainage and building systems
- Securing outdoor equipment and loose materials
- Reinforcing vulnerable areas such as windows and doors
To learn more, use the following resources:
- Identify critical business functions and dependencies
- Prepare for potential power and system outages
- Establish and practice clear response and recovery procedures
Download the Equipment and Systems Outage Preparation and Recovery Guide for more information.
- Protect sensitive equipment from water exposure
- Prepare shutdown procedures
- Plan for safe restart and recovery
- Establish clear communication protocols
- Address slip, trip and fall risks caused by wet conditions
- Reinforce workplace safety procedures
Download the Equipment Exposure Preparation and Recovery Guide for more information
Download the Guide to Controlling Wet and Slippery Floors
Taking timely action can help protect your people and minimize damage. Monitor weather alerts closely. When appropriate:
- Secure facilities and equipment safely
- Communicate with employees
- Activate your emergency response plan
A structured recovery approach can help you return to operations more quickly.
- Inspect property and equipment safely
- Document all damage thoroughly
- Take steps to prevent additional loss
- Begin restoration and recovery efforts