Considerations and resources to support your business resilience before during and after periods of civil unrest.

CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.

Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products

How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.

As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.

CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.

This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.

While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.

This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.

The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.

The logistical complexity of lawyer mobility involves a combination of ethical responsibilities, professional liability concerns, practical client relationship management, and business strategy.

This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.

Emergency preparedness planning should be a core component of every healthcare setting's risk management program.

Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.

As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.

Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.

This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.

CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.

This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.

This edition of AlertBulletin® suggests ways to cultivate a team-driven safety culture; reviews specific clinical applications of teamwork concepts; and offers examples of innovative team-oriented models of care.

Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.

This edition of AlertBulletin(r) focuses on the essential elements of serious adverse event crisis management.

This edition of Carefully Speaking® offers recommendations that are intended to help aging services organizations evaluate and upgrade their degree pf security preparedness.

In this issue of AlertBulletin®, we explore the unique risks and care considerations associated with homeless residents in aging services settings. From real-world claim scenarios to actionable risk mitigation strategies, this resource offers valuable insights to help protect your residents, staff, and organization.

This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.

Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.

Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.

Almost one million powered industrial trucks are operated in America by an estimated 1.5 million operators. Download this guide to learn about new operator training requirement regulations for powered industrial trucks.

The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.

This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.

This edition of Carefully Speaking^® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.

In this Professional Counsel^®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.

This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.

This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.

The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.

To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

This edition of In Practice... with CNA® discusses how lawyers must balance justifying withdrawal with their duty of confidentiality. 

Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.

CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.

CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

Learn how to access policy document copies on CNA Central.

This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.