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Declining Representation with Prospective Clients
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What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
Inside the lines: Scope Limitations and Legal Ghostwriting
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As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
Social Engineering Fraud Guide
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Although the pandemic has stopped many things, it has not stopped cybercriminals from exploiting the situation.
Matrix Clinical Solutions
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Matrix Clinical Solutions delivers a range of workplace health solutions to help workers stay healthy and businesses remain productive.
Affinity Programs Flyer
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Designed to provide unparalleled value, specialized capabilities and tailored insurance solutions for your program business, CNA Affinity Programs seeks partners to develop solutions for uniform groups or business classes.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Air Conditioning Start up Maintenance Tips
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Property Maintenance of HVAC systems can ensure lower electrical consumption reduce repair costs and increase life span for air conditioning equipment.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Client Intake and Proper Client Selection
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Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Even if an employer can mandate and provide COVID-19 vaccinations, the more important question may be whether an employer should do so.
Phishing Attacks Use Bar Complaints and HIPAA Audits as Bait
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Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.
Law Firm Data Breaches: A Legal Snapshot
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Countless firms have suffered data breaches; beyond initial headlines early settlements and sealed records have left a paucity of case law governing post-breach liability. Many attorneys are left to wonder about the aftermath of data breach and potential exposure in an area evolving and unsettled.
The Risks of Lawyers Serving as Directors of Corporate Clients
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The role of lawyers serving as directors of corporate clients involves a variety of risk exposures for the lawyer-director the lawyer's firm as well as the corporate client. Download to learn more about due diligence needed to identify potential risks.
Risk Management Strategies for Athletic Trainers
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This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
The Threat From Within: Theft and Fraud Inside Law Firms
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Law firms should take a proactive approach to protect themselves from the risk of theft and fraud by their own attorneys managers or support staff members. Download to learn more about how to prevent the threat of theft and fraud from within.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Monoline Equipment Breakdown Sell Sheet
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Learn about CNA's strengthened Equipment Breakdown insurance capabilities - including expanded monoline coverages, a flexible form and a broad appetite for risk.
CNA Risk Management Strategies for the Physician Office
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Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
Office Ergonomics Checklist
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Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Selecting a Dust Hazard Analysis Provider
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A Dust Hazard Analysis is a critical step to protect your employees and prevent tragic accidents that can severely damage your facilites. An effective DHA includes information to classify and quantify the material(s) as combustible dust.
Behavioral Health Patients: A Risk Management Overview
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This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
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A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
7 Steps to Return to Work Success
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Business owners can take several steps to increase return-to-work success even before a work-related injury occurs. Download to learn more about developing a comprehensive return-to-work process.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
Strengthening Facility-Family Relationships: Transparency is Key
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This edition of CareFully Speaking® addresses four areas where transparency is of critical importance: marketing resident selection billing/collection activities and interactions with family councils.
Clients with Diminished Capacity
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As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.
The Driver: Tips for Wintertime Driving
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Driving in winter presents a variety of weather-related hazards. Preparing ahead of time and being alert are critical to safety amid weather changes, poor visibility, and wet or slippery road conditions.
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
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Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Practicing Law in the Age of Social Media
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The influence of social media on legal practice client relationships and the boundaries between professional and personal activities must be scrupulously navigated.
Resident Care Planning: Avoid These Seven Common Deficiencies
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This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Resilience Checklist for Civil Unrest
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Considerations and resources to support your business resilience before during and after periods of civil unrest.
Healthcare Claims Capabilities
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CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Walkway Management Group
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Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Sepsis Management: Five Strategies to Save Lives and Reduce Risk
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In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
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One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.