Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.

This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.

More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.

This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.

Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.

The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.

Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.

Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.

This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.

Keeping material on the floor or ground can lead to operational inefficiencies along with risk factors associated with workers bending to the floor. Download this bulletin and learn ways to increase efficiency of workplace operations.

This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.

The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.

CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.

CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.

CNA’s office ergonomics services are designed to assist our policyholders in developing and sustaining an office ergonomics program

This sell sheet provides an overview of Commercial US Industrial Hygiene Services.

This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.

If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.

By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.

This month's InBrief® discusses several risk management strategies to detect and prevent professional misconduct and abuse within Allied Healthcare facilities.

CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.

This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.

Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.

Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.

This edition of Professional Counsel® discusses the importance of attorneys maintaining proper LPL coverage throughout their career.

This guide will help you to address challenges in the hospitality industry and create a work environment that prevents injuries, prioritizes employee well-being and enhances productivity.

OSHA estimates that the new silica standard, — enforcement began September 2017 — will save over 600 lives and prevent more than 900 new cases of Silicosis, lung cancer, COPD and kidney disease caused by silica exposures each year.

This checklist provides considerations business leaders can take before, during and after a water damage incident to improve business resilience

This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.

In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders

Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.

Cold weather brings the danger of impaired fire protection because of water freezing in sprinkler piping, underground mains, gravity suction tanks or fire pumps.

This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.

Every driver needs to know if their responsibilities include curb-to-curb door-to-door and door-through-door service and how each impacts loading and unloading.

Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.

Strategies to help improve common workplace material handling tasks.

This resource outlines the importance of compliance and safety efforts focused on federal requirements as of the date of this guide’s publication.

Review this guide to learn how to prepare for hailstorms.

Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.

This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.

The two main aspects of a building’s ability to resist wildfire damage are the details of the construction and the characteristics of the defensible space, a cleared area surrounding the building.

An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.

Here are ways you can leverage technology to minimize the impact and maximize the effectiveness of your water damage mitigation programs.