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Test Result Management: Toward a Systematic Reporting Process
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This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
Getting a Safer Birds-Eye View: Considerations for Drones
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Drones have quickly become popular for commercial uses and offer myriad opportunities for businesses with very little up-front cost. But while the sky may be the limit for this technology's growth the rapid adoption of drone use comes with its own set of unique risks.
The Threat From Within: Theft and Fraud Inside Law Firms
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Law firms should take a proactive approach to protect themselves from the risk of theft and fraud by their own attorneys managers or support staff members. Download to learn more about how to prevent the threat of theft and fraud from within.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.
Accountants Professional Liability SORCE On Demand
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In this course, participants will learn about key professional liability risk management practices that, when implemented, can help mitigate the risk of an accounting malpractice liability claim and may also help improve business performance.
Law Firms and Outsourcing: Trust but Verify
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More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Getting Material Off The Floor - Spanish
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Keeping material on the floor or ground can lead to operational inefficiencies along with risk factors associated with workers bending to the floor. Download this bulletin and learn ways to increase efficiency of workplace operations.
Direct Access Testing: An Update on Revised CLIA Regulations
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This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.
Aging Services Claim Report 2018
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The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.
This month's InBrief® discusses several risk management strategies to detect and prevent professional misconduct and abuse within Allied Healthcare facilities.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
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This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Scope of Practice Changes: Ten Keys to Safer Delegation
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This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.
This In Practice...with CNA® defines ethical principles that govern attorneys' behavior in bankruptcy cases. These help attorneys work to avoid problems, establish strong risk management procedures and serve their clients' interests successfully.
Transgender Residents: Creating a Welcoming Atmosphere
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This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Pro Bono Representation Problem Prevention
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While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
Healthcare Email Preference Center
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At CNA, we are committed to providing our customers with industry-specific resources related to emerging trends, risk mitigation and other topics of interest. Please subscribe to receive communications on the resources most relevant to your organization’s success.
PrepWise is a suite of impactful tools and actionable risk management resources with customized service tailored to our policyholders' unique exposures and opportunities.
Healthcare Capabilities Brochure
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The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Equipment Breakdown Brochure
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CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.
COVID-19 Returning to Work Prep Guide
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By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.
New York State Labor Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Office Ergonomics Consulting Services
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CNA’s office ergonomics services are designed to assist our policyholders in developing and sustaining an office ergonomics program
Lawyers Professional Liability Policy Highlights
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CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.
Aging Services Sell Sheet
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CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Contemplating Coverage
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This edition of Professional Counsel® discusses the importance of attorneys maintaining proper LPL coverage throughout their career.
Industrial Hygiene Services
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This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
2023 Strategic Business Resilience Report
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CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
Silica Exposure
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OSHA estimates that the new silica standard, — enforcement began September 2017 — will save over 600 lives and prevent more than 900 new cases of Silicosis, lung cancer, COPD and kidney disease caused by silica exposures each year.
Machine Guarding
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Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Sprinkler System Freeze-Up Prevention
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Cold weather brings the danger of impaired fire protection because of water freezing in sprinkler piping, underground mains, gravity suction tanks or fire pumps.
Purchasing New Office Furniture and Accessories
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Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.
Water Damage: Prepare, Respond, Improve
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This checklist provides considerations business leaders can take before, during and after a water damage incident to improve business resilience
Automobile Negligent Entrustment Guide
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Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
Idle or Vacant Facilities
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Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.
Medication Drop Boxes: Crafting a Safe Drug Take-back Program
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This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.
Driver Performance Solutions
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Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.
This resource outlines the importance of compliance and safety efforts focused on federal requirements as of the date of this guide’s publication.
Dock Safety
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This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.
Law Practice, Podcasts and the Court of Public Opinion
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This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.