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Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Vegetation Management
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This guide provides valuable risk management recommendations to help ensure proper and safe use of vegetation management chemicals.
Resident Patient Handling: Creating Effective Safety Program
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This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.
Improving Work Conditions and Safety in the Roofing Industry
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This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
Ergonomics Consulting Services
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Our team has the capabilities to serve as a resource for program development and provide collaborative consultation to develop effective solutions that address ergonomics risks.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
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A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
Short Service Employee
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An organization’s growth is an achievement in many ways, and companies should be aware of the potential risks to their operations and employees caused by growth.
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
Water Damage Incident Response Guide
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Responding to water damage incidents is similar – every minute of delay increases the risk of property damage and an extended business disruption
Virtual Capabilities and Digital Solutions
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Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
COVID-19 Vaccination Program Planning Resource
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This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Nonphysician Providers: A Guide to Safer Delegation
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This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.
Contracts: Practices and Provisions to Manage Liability Risks
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Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.
Medication Safety: Strategies for Reducing Ambulatory Risk
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Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Ergonomics Solutions for the Construction Trades
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Injury risk is managed proactively when work is designed with considerations for efficiency and employee capabilities. This results in a larger percentage of the workforce performing work tasks safely.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Wire Transfer Fraud: A Growing Threat to Law Firms
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Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
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This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
Equipment and Systems Outage
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Here are some tips to help your business reduce the risk of equipment problems at every stage: before an outage, during the outage and as you restore operations afterward.
CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
Electrical Surge Protection
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This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
National Accounts Brochure
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At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
Motion is Money® Construction
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CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.
Epack 3 - Crime
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Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Getting Material Off The Floor
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Keeping material on the floor or ground can lead to operational inefficiencies along with risk factors associated with workers bending to the floor. Download this bulletin and learn ways to increase efficiency of workplace operations.
Telemedicine Update: Coordinating Remote and In-person Care
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This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
To Avoid or Embrace? Navigating Third Party Legal Opinions
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This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Equipment Exposures – Before and After the Flood
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Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Monoline Equipment Breakdown Sell Sheet
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Learn about CNA's strengthened Equipment Breakdown insurance capabilities - including expanded monoline coverages, a flexible form and a broad appetite for risk.
Motion is Money® General Industry
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CNA's Motion is Money® CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Water Heater Maintenance and Service Guide
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While an absence of hot water may not be a life-or-death risk, heater explosions can be catastrophic. If gas leaks in or around your water heater, the small ignition flame can ignite the gas.
Motion is Money - Spanish
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
More Money More Problems
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The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.
Motion Is Money
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money a process of small changes that affect your organization's productivity efficiency and quality and in result affect your bottom line as well as reduce risk.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.