Maximizing flexibility and convenience for policyholders, our innovative virtual resources can help insureds save time and mitigate risk by identifying and addressing hidden exposures.

This edition of AlertBulletin^® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.

The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.

This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.

This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.

This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.

Countless firms have suffered data breaches; beyond initial headlines early settlements and sealed records have left a paucity of case law governing post-breach liability. Many attorneys are left to wonder about the aftermath of data breach and potential exposure in an area evolving and unsettled.

Quality and safety improvement in healthcare settings depends upon candid discussion of process problems provider misjudgments staff miscommunications adverse events near misses and other lapses.

At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.

Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.

A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.

Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.

This edition of inBrief® featured a readiness checklist designed to aid ambulatory care organizations in implementing a Speak Up/Stop the Line program or enhancing an existing one.

Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.

More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.

This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.

As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.

This issue of InBrief explores record retention policies. Formal record retention policies and procedures demonstrate a systematic and organized approach to information storage. In addition they can help enhance compliance with legal and regulatory requirements.

The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.

Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.

As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.

This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.

This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.

Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.

Review this guide to learn how to prepare for hailstorms.

The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.

While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice

Drones have quickly become popular for commercial uses and offer myriad opportunities for businesses with very little up-front cost. But while the sky may be the limit for this technology's growth the rapid adoption of drone use comes with its own set of unique risks.

In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.

Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.

This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.

Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.

This edition of Healthcare Perspective outlines strategies designed to enhance clinical operational and technical processes associated with the provision of telemedicine/telehealth (TMH).

This In Practice...with CNA® defines ethical principles that govern attorneys' behavior in bankruptcy cases. These help attorneys work to avoid problems, establish strong risk management procedures and serve their clients' interests successfully. 

Strategies to help improve common workplace material handling tasks.

Even with FTCA protection, deemed community health centers face potential liability gaps. CNA's specialized Gap Medical Malpractice policy provides essential coverage for claims not fully addressed by FTCA protection.

What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?

This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.

Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.

Situational awareness while driving is integral to ensuring that your actions and reactions can be completed in sufficient time to prevent an accident.

As we approach a second year of remote law practice this is a good time to pause and reflect on what works and what doesn't work. While we are becoming comfortable in this new normal the circumstances have raised a number of practical and ethical concerns for attorneys.

This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.

Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.

The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

In 2020, almost 3,000 fatal and 205,000 nonfatal distraction-related motor vehicle accidents occurred in the United States and in some parts of Canada, surpassing those caused by impaired driving.

This edition of Home Care Briefing offers a self-assessment checklist intended to assist home health providers improve their documentation practices and avoid common lapses and omissions.

This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.

This edition of Vantage Point® describes the complexities of acute-on-chronic staffing shortfalls, the root causes, and offers risk management recommendations and practical measures to strengthen staff loyalty and improve retention rates.

This AlertBulletin® explores the lifespan of legal proceedings, from complaint to deposition of trial. It offers insight on topics like mutual expectations of insurance companies and insureds, and tips on giving depositions and testifying at trial.