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Alert: New Scam Targeting Lawyers Wiring Funds
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Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
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This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Social Engineering Fraud Guide
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Although the pandemic has stopped many things, it has not stopped cybercriminals from exploiting the situation.
Allied Healthcare Facilities Successes
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We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
The Importance of Incident Response Planning: A Cyber Risk Control Perspective for Law Firms
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Having a well-documented Incident Response Plan can greatly mitigate exposure in the event of a cyberattack.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Risk Mitigation Tips for Contracting with Owner Operators
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Organizations should consider following certain protocols when selecting whom to contract with for the safe and secure transportation of goods.
Allied Healthcare Facilities Sell Sheet
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In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Getting a Safer Birds-Eye View: Considerations for Drones
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Drones have quickly become popular for commercial uses and offer myriad opportunities for businesses with very little up-front cost. But while the sky may be the limit for this technology's growth the rapid adoption of drone use comes with its own set of unique risks.
Aging Services Sell Sheet
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CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
AlertBulletin: Clinical Use of Smartphones: Ten Major Risks
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This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.
Find the Way Forward with a Missing Client
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Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
2023 Strategic Business Resilience Report
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CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.
For Your Eyes Only: Securing Lawyer-Client Communications
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While acceptable response times were once measured in days modern communication channels have clients counting the hours or even minutes since they sent their email or text. File sharing also has accelerated with clients able to review revise and approve documents instantly.
Watch Out for Trust and Estate Risk
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Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
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A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Retiring from Practice: Understanding Your Options
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An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Mergers and Acquisitions: Five Strategies to Achieve Integration
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This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.
This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.
Physicians Allied Healthcare Facilities Sell Sheet
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Our understanding of healthcare, terminology and practices – and our expertise in litigating these claims – helps us work with policyholders to develop effective strategies for resolving claims.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Staff Absenteeism
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This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Collect with Caution
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The Fair Debt Collection Practices Act's constructive intent has resulted in unintended consequences that create exposures for attorneys who may not be conversant with its ramifications. This article focuses on the issues surrounding the Act that are most likely to affect attorneys.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
Risk Control Services for Healthcare Organizations and Providers
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CNA's dedicated Healthcare Risk Control team understands the challenges faced in the healthcare industry. Learn more about the Healthcare solutions CNA provides.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Telemedicine: Risk Management Issues Strategies and Resources
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This edition of Healthcare Perspective outlines strategies designed to enhance clinical operational and technical processes associated with the provision of telemedicine/telehealth (TMH).
Recognizing and Managing Your Organization's Shipping Risks
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It is recommended that due diligence be exercised when identifying and selecting third-party transport carriers to hire.
Device and Drug Recalls: Enhancing Preparedness Reducing Risk
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This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.
Docking Inland River Barges at Terminals
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This guide provides information on how to mitigate risk at river terminals.
COVID-19: Achieving Recovery Through Risk Management
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This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
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Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Product and Service Selection
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As you explore new options for products and services, there are things to consider to help you identify potential exposures
This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
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This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
This month's InBrief® is designed to help owners of medispas and aesthetic practices, as well as associated providers, address major risk factors and consistently deliver safe, high-quality care.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Risk Control Global Solutions
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Working closely with agents and policyholders, CNA’s Risk Control team helps identify exposures and provide solutions to mitigate loss.
Lawyers' Duties Regarding Legal Files After a Client's Death
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Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
How to Handle an Ethics Grievance
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Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.