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Showing 1 - 50 of 122 in All
Accountants Professional Liability Severity Drivers
Date Published: 07/01/2022
In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Nurse Practitioner Professional Liability Exposure Claim Report: 5th Edition
Date Published: 09/16/2022
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Dental Professional Liability Claim Report: 2nd Edition
Date Published: 02/01/2021
The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Client Trust and IOLTA Accounts: Managing Money and Avoiding Risk
Date Published: 12/08/2021
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
Management Liability Claims Scenarios
Date Published: 06/29/2023
When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Counselor Liability Claim Report: 2nd Edition
Date Published: 05/10/2019
This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Pharmacist Professional Liability Exposure Claim Report: 3rd Edition
Date Published: 09/12/2023
Our collaboration with Healthcare Providers Service Organization (HPSO) provides valuable medication safety content designed to help healthcare professionals follow safe medication practices and keep patients safe.
Epack 3 - Private Company Directors & Officers Liability
Date Published: 07/18/2023
CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.
Physical Therapy Professional Liability Exposure: 2016 Claim Report
Date Published: 02/11/2016
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Professional Counsel®: When Less is Not More: Stumbling Into An Accidental Client
Date Published: 03/22/2024
This edition of Professional Counsel® discusses the potential exposures and best practices for lawyers to consider to avoid stumbling into an unintended client engagement.
Physical Therapy Professional Liability Exposure Claim Report: 4th Edition
Date Published: 01/15/2021
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
Billing Blues: Best Business Practices for Fee Collection
Date Published: 12/16/2020
As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Temporary Staffing: Five Keys to Enhanced Safety and Productivity
Date Published: 11/10/2022
This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.
Trustees and Investing: Best Practices to Avoid Liability
Date Published: 10/26/2021
The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.
Aging Services Claim Report 2018
Date Published: 10/18/2018
The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Epack 3 - Crime
Date Published: 07/05/2023
Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Pharmacist Liability Claim Report: 2nd Edition
Date Published: 07/26/2021
In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Evolving Models of Care: New Delivery Methods Present New Risks
Date Published: 08/02/2023
This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Healthcare Claims Capabilities
Date Published: 08/31/2022
CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Escrow Entanglements: Avoiding Assumptions and Malpractice Exposures
Date Published: 07/28/2025
This edition of Professional Counsel® explains how while many escrow arrangements begin with optimism and mutual agreement, it is essential to remain prepared for the complexities and challenges that may arise. 
Artificial Intelligence: Examining Five Key Sources of Liability
Date Published: 07/02/2020
Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Wire Transfer Fraud: A Growing Threat to Law Firms
Date Published: 06/17/2021
Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
Negligent Hiring of Motor Carriers: Third-Party Transport Liability Risks
Date Published: 06/06/2024
Employers can take steps to mitigate risks of negligent entrustment by ensuring the individuals they hire to operate vehicles are qualified, competent and responsible drivers
How Allied Vendors Help Streamline Firm Operations
Date Published: 02/23/2023
This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
Securing Tomorrow Today: A Strategic Guide to Lawyer Succession Planning
Date Published: 04/17/2024
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Smartphones and Social Media: Tips on Preventing Staff Misuse
Date Published: 10/17/2023
This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Multinational Claims Capabilities
Date Published: 07/26/2023
CNA’s team of multinational Claims professionals ensures that you and your business receive a seamless claim-handling experience.
Old is New Again: Recent Revisions to Model Rule 1.16(a) and the Duty to Inquire
Date Published: 09/22/2023
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
Weight-Loss Medications: A Risk Management Overview
Date Published: 03/11/2025
This edition of AlertBulletin® examines the risks associated with the prescribing and compounding of weight-loss medications and offers a variety of suggestions designed to limit potential liability.
Crypto Compensation: Navigating Ethical Payment Practices for Attorneys
Date Published: 01/13/2025
This edition of Professional Counsel® delves into the ethical considerations attorneys must contemplate when accepting cryptocurrency as payment for legal services.
A Bad Economy Increases Risks for Lawyers
Date Published: 03/20/2023
Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.
Top 10 Risk Control Tips to Avoid Wire Fraud Scams
Date Published: 02/08/2024
This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.
Aging Services Claim Report: 11th Edition
Date Published: 03/10/2022
The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Lawyers' Toolkit 5.0: A Guide to Managing the Attorney-Client Relationship
Date Published: 12/07/2023
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Success Fees: Unlocking the Future of Alternative Fee Arrangements
Date Published: 04/17/2025
This Professional Counsel® explores the ethical concerns associated with lawyers charging success fees by examining a lawyer's obligations under the American Bar Association's Model Rules of Professional Conduct.
Occupational Therapy Claim Report
Date Published: 04/01/2017
This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
Residents with Serious Mental Illness: Addressing Common Risks
Date Published: 11/18/2024
This month's Carefully Speaking® outlines strategies that can help administrators enhance quality of care, reduce liability exposure, and help mental health residents achieve a more secure and stable existence.
Stemming the Tide of Incivility in the Practice of Law
Date Published: 02/11/2022
This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.
School of Risk Control Excellence (SORCE) Catalog
Date Published: 05/12/2021
Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.
Risk Control Capabilities Brochure
Date Published: 02/22/2022
An overview of available tools, services and expertise to help mitigate risk.
Healthcare Capabilities Brochure
Date Published: 09/16/2022
The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published: 02/18/2016
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
Date Published: 12/02/2022
This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
Allied Healthcare Facilities Successes
Date Published: 05/09/2023
We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
Artificial Intelligence: A Second Look at an Evolving Technology
Date Published: 07/09/2025
This edition of Vantage Point® takes a fresh look at AI applications in the healthcare industry, revisits data-related exposures, notes regulatory efforts intended to enhance data quality to minimize bias, and more.
Allied Healthcare Facilities Sell Sheet
Date Published: 12/08/2022
In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Social Inflation: Understanding and Addressing Rising Claim Costs
Date Published: 03/13/2024
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
You Missed a Deadline??? How to Avoid That Nightmare
Date Published: 01/20/2022
This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Aging Services Sell Sheet
Date Published: 08/31/2022
CNA is a trusted leader and top-five underwriter of healthcare insurance products. Our experience and dedication has earned us the status of "preferred provider" with LeadingAge and the Assisted Living Federation of America.
Risk Mitigation Tips for Contracting with Owner Operators
Date Published: 06/06/2024
Organizations should consider following certain protocols when selecting whom to contract with for the safe and secure transportation of goods.

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