Laura Hays, MSDM, CIC is a seasoned leader, mentor, and coach who excels in developing and executing strategies for profitable growth and expansion alongside independent agents, global brokers, and national networks. As a VP of Sales and Distribution for CNA Small Business and Property & Casualty Programs, she leverages organizational capabilities, process improvement skills, people management experience, and new business development expertise to create innovative approaches to discover new opportunities and provide solutions to customer needs. With a strong background in commercial insurance, Laura has held senior leadership positions at several commercial carriers.