: Carefully Speaking^®: New Models of Care: A Look at Five Aging Services Trends and Challenges   

This edition of Carefully Speaking ^®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.

: Epack 3 - Private Company Directors & Officers Liability   

CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.

: Hospital Discharge: Revamping Processes, Reducing Readmissions   

This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.

: Motion is Money^® General Industry   

CNA's Motion is Money^® CNA’s Motion is Money^® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money^® uses a simple approach to identifying inefficient processes and improving them.

: 2022 Strategic Business Resilience Report   

Strategic Business Resilience Report: Position your organization to endure and thrive through adverse business conditions.

: 2023 CNA Lawyers' Professional Liability Risk Control Recap: Top 5 Resources   

This edition of Professional Counsel^® provides the 2023 most popular risk control resources for CNA-insured attorneys.

: 2023 Strategic Business Resilience Report   

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

: 7 Steps to Return to Work Success   

Business owners can take several steps to increase return-to-work success even before a work-related injury occurs. Download to learn more about developing a comprehensive return-to-work process.

: A Bad Economy Increases Risks for Lawyers   

Professional Counsel addresses that law firms must remember the fiduciary duties owed to clients, the ethical duties imposed upon them by the Rules of Professional Conduct, and best practices for avoiding claims.

: A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers   

The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.

: A Guide to Implementing Wearable Sensor Devices for Occupational Risk Management   

By continuously monitoring vital signs, motion patterns and environmental conditions, wearable devices provide early warning signals, facilitate emergency response and support post-incident analysis for preventive measures.

: Accessing Policy Document Copies on CNA Central   

Learn how to access policy document copies on CNA Central.

: Accident Investigation Form   

Accident investigation is a technique that allows a company to learn from its experience and make corrections to prevent a similar occurrence from happening again. Use this form when an accident occurs in your facility.

: Accountants Professional Liability SORCE On Demand   

In this course, participants will learn about key professional liability risk management practices that, when implemented, can help mitigate the risk of an accounting malpractice liability claim and may also help improve business performance.

: Accountants Professional Liability Severity Drivers   

In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.

: Active Shooter Response: Precautionary Measures Save Lives   

This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.

: Adolescent Patients: Safeguards Protect Rights   

This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.

: Advance Conflict Waivers: Use Them or Lose Them?   

"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.

: Advanced Practice Providers: Policy Protocol and Contract Issues   

This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.

: Adverse Event Review: Enhancing Analysis, Safeguarding Data   

This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.

: Aerial Lift/Articulating Boom Lift Operator Evaluation Form   

Use this checklist during the hands-on performance portion of your training program to evaluate the operator proficiency. This form can be used periodically to re-evaluate and ensure forklifts are being operated properly.

: After the COVID Crisis: Restoring Safety, Morale and Trust   

The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.

: Aging Services Claim Report 2018   

The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.

: Aging Services Claim Report: 11th Edition   

The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.

: Aging Services Claims Report 2016   

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.