SelfIdentification

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Knowing these hidden risks
can reduce their impact on
your retail business.
Property & Casualty
Theft Protection
Cyber Liability
Inventory Management

One swipe of the hand could bring a row of top-shelf products to the floor. Our property and casualty policies cover retailers like you against a variety of business losses, including inventory, plus legal liability for injury or damage to others.

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High worker turnover and seasonal employment coupled with high value inventory and cash exchanging hands daily make retail businesses prime targets for employee theft. That's why we offer coverages and risk control programs to cover your property and business health.

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When they hand you a credit card, you accept liability—even when using a third party for transactions. That's why we offer a complete family of coverages for your information risk, including critical network security and privacy liability.

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When a record-breaking order meets "the storm of the century," your customers may stay home and leave you holding the bag. Our coverages for retailers include seasonal spikes in inventory, providing greater flexibility to meet your needs.

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PRODUCTS & SERVICES

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SORCE for Retail

CNA is proud to offer our School of Risk Control Excellence (SORCE®), world-class training to help retail firms control their risk and manage their exposures.

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Insurance for Retailers

Our wide range of general and specialty coverages help retailers safeguard their inventory, property, customers and employees. 

It's no secret that as a retailer, you operate in an unpredictable business climate. You're not just running a store; you're maintaining a brand and a hard-earned reputation. No matter how large your business, you're also responsible for protecting your inventory, property, employees and customers’ payment information. So when it comes time to decide on which insurance carrier to rely on, you want to make sure you’re working with an insurance agent who understands your unique retail business needs.   

At CNA, we understand the challenges you face every day you open your doors — from complex supply chain issues to identifying the right mix of cash flow and investment for the future. We offer solutions you need to manage your risks, such as comprehensive Property and Liability coverage, Cyber Liability and Commercial Crime. We've also developed unique package policies specifically for the retail industry, such as CNA Connect® for smaller retailers and CNA Paramount® for mid-size retailers. 

Our Risk Control consultants develop self-help tools for retailers that provide tips on operational changes you can make to avoid the most common claims. Our dedicated underwriting professionals can tailor end-to-end programs for retailers across the full spectrum of trades, while our highly skilled claim service staff works hard to get your business back up and running when you need it most.

Products

Learn more about our broad portfolio of insurance solutions specialized to meet the needs of your business.

CNA offers a broad portfolio of insurance solutions — from general liability to property to professional and management liability and more — specialized to meet the needs of your business.

Services

Explore our services designed to help you manage your claims, understand your exposures, address potential losses and maintain business continuity.

CNA offers an array of services designed to help you manage your claims, understand your exposures, address potential losses and maintain business continuity.

Business Insurance Fundamentals

Learn more about how to identify the insurance and services you need to safeguard your business.

Are you looking to learn more about the kinds of insurance coverage you need before you contact your local independent agent or broker? We've developed some helpful resources and tools to get you started.

What kind of insurance do I need?
Identifying the right coverages that address your risk exposures and your greatest challenges is important. To help determine your business insurance needs, use this checklist to help guide your discussion with your independent insurance agent.

What is risk control?
Preventing and controlling risk can be just as important as being properly covered. CNA Risk Control offers a wide range of services focusing on management accountability, cost drivers and business solutions to help you improve your bottom-line profit.

Why use an independent agent?
Dedicated to offering the broadest selection of policies and coverage to best meet their customers' needs, independent agents represent multiple product lines from more than one carrier. CNA is proud to support the Independent Insurance Agents & Brokers of America and their Young Agents Committee. Find a local independent agent for you.

How can I prepare for an emergency?
Learn how to safeguard your business, your employees and your family in the event of an emergency by visiting Resources to Manage & Reduce Risk for online tools and resources from CNA's own business continuity planners and government organizations.

How can I better prepare for my policy renewal?
Your independent insurance agent is your best resource to ensure your business has the proper insurance coverage as it changes and grows year over year. Review this list of 10 items to prepare for your conversation about how your business and its insurance needs have changed since your policy was issued.

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