SelfIdentification

We can show you more ®

· ·

CHANGE  

GO!
Web Content Viewer (JSR 286)
Discover powerful
strategies for reducing
hidden business risks.
International Coverage
Professional Liability
Property
Cyber Liability
Business Interruption

You need international coverage that follows your business and employees no matter where in the world they go. CNA has the insight and experience to help companies navigate the waters of today's international marketplace.

DISCOVER MORE >
GET THE DOWNLOAD >

Any professional's advice can be called into question and defense costs can quickly add up. Our Professional Liability policy provides reliable coverage for damages and defense costs related to your professional actions, errors and omissions.

DISCOVER MORE >

When you're focused on building a successful business you can't be sidetracked by a property claim. Our Property policies cover a number of risks unique to your property and equipment that can affect your bottom line.

DISCOVER MORE >

If you do business electronically, you have cyber liability. Our coverage can help you manage your exposure and recover from a data breach associated with electronic business, the Internet, networks and other electronic assets and information.

DISCOVER MORE >
GET THE DOWNLOAD >

An unexpected event in the normal course of business could lead to an unrecoverable delay. Our Business Interruption coverage helps cover losses related to unforeseen events, so you can get your business up and running again.

DISCOVER MORE >
GET THE DOWNLOAD >

Web Content Viewer (JSR 286)

PRODUCTS & SERVICES

Subscribe Now

To subscribe to all of CNA's helpful publications, visit the CNA Subscription Center today.

Go to the CNA Subscription Center

School of Risk Control Excellence

CNA is proud to offer our School of Risk Control Excellence (SORCE®), world-class training to help your business control risk and manage exposures.

Learn more

CNA at a Glance

Take a quick look at our financial strength, highlights and performance overviews.

Download Now

Share
Published Thursday, April 13, 2017

In today's global business environment, the world is evermore connected. Companies of all sizes may have sales territories or business operations that extend beyond U.S. borders. Capitalizing on growth opportunities in 2017 and beyond requires international travel. In fact, companies spent more than $1.2 trillion on global business travel in 2015, an increase of 5 percent from the previous year. This trend is expected to continue, according to the Global Business Travel Association, with spend increasing 5.8 percent annually to $1.6 trillion in 2020.

Whether you're a technology company with manufacturing operations overseas, a distributor attending a trade show or an employee at a law firm heading abroad for training, your company has international risk exposures. Yes, travel is an important element of global business but being efficient, safe and prepared while doing it is critical.

Here are some best practices for protecting your company's greatest assets — your employees:

Controlling International Travel Risks Before Getting on a Plane
Adequate preparation is critical to ensure a successful business trip. Some basic precautions and forethought can make all the difference. Stress to your staff that they need to address any medical needs before traveling. Recommend that they get a physical before their trips, as that can bring to light any pre-existing conditions that should be treated stateside. Recall the movie "Castaway" to imagine a worst-case scenario. Tom Hanks' character, Chuck Noland, had to perform an emergency dental extraction using an ice skate because he had an abscessed tooth. Now, it's unlikely that your employees will be stranded on a desert island, but the lesson remains: Take care of any lingering medical issues — or abscessed teeth — with your personal physician before traveling.

Employees also should refill their medical prescriptions prior to the trip and pack more medication than what will last beyond their dates of travel. Additionally, it is important to carry the medicines in their original packaging. In some countries, it is not uncommon for authorities to confiscate medicines if the original prescription is not with the traveler. Depending on the length of travel and countries visited, also carry paper prescriptions to verify the pharmaceuticals and refill drugs abroad. Should an emergency occur, this can alert local physicians and expedite treatment.

Travel to developing countries or rural areas have health risks that can be mitigated with vaccines. Don't know where to start? The Centers for Disease Control and Prevention (CDC) offers an online tool that makes suggestions toward what vaccines may be necessary, depending on the traveler's health and destination. In addition, check with the CDC for information regarding an area's specific diseases and pertinent health updates. Once armed with that information, employees should visit their physicians. 

Employees should back up all important documents on their laptops prior to their departures. An employer could experience a critical loss if the laptop is lost or stolen overseas. In addition, the laptop should be fully secured with virus protections that prevent hacking.

Where in the World Is Your Employee?
Ensure traveler security by implementing a company tracking and tracing tool. Your human resources and travel/expense management departments find this kind of tool invaluable as it enables quick summaries of individuals and the countries where they are traveling. This system also can prevent the risk of flight concentrations, which occurs when too many employees are traveling on the same flight. Imagine this: A financial company rewards 25 of its top contributors from the past year with a trip to the Bahamas. Looking to save costs where it can, the company secured lower airline ticket prices with a bulk purchase for the same flight. However, the plane crashes during takeoff, and that financial company just lost 25 of its key employees.

Remember, this isn't Kansas anymore!
Some staff members, particularly millennial business travelers, may prefer to book ride- and home-sharing services such as Uber and AirBnB, for the sake of convenience or to enhance travel with a more local experience. Although quite "normal" in an employee's home country, when abroad this activity increases exposure to kidnap, theft or other risks. When in less-developed countries, employees should use public taxis or reserved car services, and lodge at business travel hotels known in the destination country. Consult a travel assistance service for best practices regarding international transport and accommodations, and also research current travel warnings issued by the U.S. State Department.

Even if the Language is English
Traveling to a foreign country where an employee doesn't speak or isn't fluent in the native language creates obvious challenges. What might not be obvious are the risks inherent in "familiarity," which occur when an employee embarks to a country where they feel more comfortable. In these situations, such as an American traveling to the U.K., it is not uncommon for employees to let down their guards and be exposed to added risk.

Consider this scenario: An American employee flies to London, a time zone several hours ahead, for a healthcare conference. The employee is jet-lagged, but must head to the office before entertaining a client for dinner. After a late meal, the employee walks back to his or her hotel, perhaps lulled into a sense of the familiar: street signs are in English. At the crosswalk, the employee looks to the left for cars, but gets hit on the right side of the head by the mirror of a turning city bus. If it is not a bus mirror, it may be a bicycle! This kind of accident is unfortunately quite common. It's imperative to remember that travel risks can occur anywhere — not just in remote or non-English speaking locales — and ensure that employees keep aware of their surroundings at all times.

Although business travel is often not seen as "glamorous," depending on the length of the trip and if allowable by the company, an employee may invite his or her spouse and dependents to join in for all or part of the trip. Ensure that your policy includes travel assistance services with emergency medical assistance, repatriation and legal support to provide appropriate services and coverages.

No matter where in the world your employees are traveling or where you conduct business operations, ensure that your company is positioned for future prosperity by keeping your employees safe. After all, they are your company's greatest asset.

Business Insurance Solutions

As one of the largest U.S. commercial property and casualty insurers, we provide insurance solutions to more than 1 million businesses and professionals worldwide.

For more than 100 years, CNA has earned a reputation as one of the most trusted commercial insurance companies in the business. It's a powerful legacy built on expertise, solid products and great services. Since 1897, we've remained strong, helping more than 1 million businesses and professionals in the U.S. and internationally avoid and manage the risks they encounter in their daily business operations, and bounce back from catastrophes that would have otherwise forced them to close for good.

The expertise we demonstrate in the industries we insure enables us to create a broad portfolio of insurance solutions — from general liability to property to professional and management liability and more — specialized to the needs of our customers.

Our consistent and seamless approach to claims management is among the strongest in the industry. And our highly experienced risk control professionals, along with CNA's School of Risk Control Excellence (SORCE®), provide you with the tools and resources you need to understand your exposures, address potential losses, and maintain business continuity.

CNA stands apart through our financial strength, dedicated claim professionals and product and industry-specific underwriters. And our strong relationships with independent agents and brokers ensure that you receive a team dedicated to providing superior solutions to your business insurance needs.

To find the right insurance solution to fit your needs, please review our products and services, or select your industry in the drop-down menu for more specialized information. To learn more about how to identify and manage risk across your entire business, explore our useful resources by visiting Resources to Manage & Reduce Risk.

Products

Learn more about our broad portfolio of insurance solutions specialized to meet the needs of your business.

CNA offers a broad portfolio of insurance solutions — from general liability to property to professional and management liability and more — specialized to meet the needs of your business.

Services

Explore our services designed to help you manage your claims, understand your exposures, address potential losses and maintain business continuity.

CNA offers an array of services designed to help you manage your claims, understand your exposures, address potential losses and maintain business continuity.

Business Insurance Fundamentals

Learn more about how to identify the insurance and services you need to safeguard your business.

Are you looking to learn more about the kinds of insurance coverage you need before you contact your local independent agent or broker? We've developed some helpful resources and tools to get you started.

What kind of insurance do I need?
Identifying the right coverages that address your risk exposures and your greatest challenges is important. To help determine your business insurance needs, use this checklist to help guide your discussion with your independent insurance agent.

What is risk control?
Preventing and controlling risk can be just as important as being properly covered. CNA Risk Control offers a wide range of services focusing on management accountability, cost drivers and business solutions to help you improve your bottom-line profit.

Why use an independent agent?
Dedicated to offering the broadest selection of policies and coverage to best meet their customers' needs, independent agents represent multiple product lines from more than one carrier. CNA is proud to support the Independent Insurance Agents & Brokers of America and their Young Agents Committee. Find a local independent agent for you.

How can I prepare for an emergency?
Learn how to safeguard your business, your employees and your family in the event of an emergency by visiting Resources to Manage & Reduce Risk for online tools and resources from CNA's own business continuity planners and government organizations.

How can I better prepare for my policy renewal?
Your independent insurance agent is your best resource to ensure your business has the proper insurance coverage as it changes and grows year over year. Review this list of 10 items to prepare for your conversation about how your business and its insurance needs have changed since your policy was issued.

Facebook
Twitter
LinkedIn
Email

Business Interruption

CNA Connect

CNA Paramount

CNA Passport and WorldPass

Commercial Auto

Commercial General Liability

Cyber Liability

Equipment Breakdown

Inland Marine

International

Management Liability

Ocean Marine

Professional Liability (Errors & Omissions)

Property

Surety

Umbrella and Excess

Warranty

Workers’ Compensation

CNA Staff Counsel Services

California Medical Provider Network (MPN)

CNA Claim Services

Outcomes Based Network and CNA Selected Providers

Get Informed. Get Prepared. Get PrepWise.

CNA Risk Control Services

Special Investigations Unit (SIU)

Texas Healthcare Network (HCN)

Workers' Compensation Medical Provider Networks

Need more information about managing your business risks?
FIND an agent

SUBSCRIBE

We are committed to providing tools and information valuable to you and your clients.

Subscribe to have communications relevant to your business' success delivered to your inbox monthly.

SUBSCRIBE