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CNA National Appoints New Chief Actuary

CNA National is pleased to announce effective May 8, Trace Thaxton was appointed senior vice president of the customer service center, a key leadership role within the company.

Scottsdale, AZ, June 24, 2016 — Effective June 13, Karen Queen has been appointed as the chief actuary for CNA National Warranty Corporation.

“We are very happy to have Karen as part of the CNA National team,” says Joe Becker, president and CEO. “Her expertise will help us to continue providing accurate rates for our expanding product line. Having spent the last nine years with our parent company, CNA, she is an ideal candidate to be part of the executive team that is moving CNA National to the next level.”

Queen will be responsible for the direction and management of CNA National’s pricing strategies and actuarial forecasts to support the company’s objectives and growth.

During her tenure with CNA, Queen was most recently the assistant vice president for professional liability pricing and previously the assistant vice president for excess and surplus pricing. In addition, she played key roles in the actuary departments for Berkley Underwriting Partners, Encompass Insurance, Safeco Insurance and Allstate.

“I’m excited to be in Scottsdale with CNA National,” says Queen. “I look forward to the opportunities this new role will present.”

Queen holds a Bachelor of Science in Mathematics from Purdue University. 

About CNA National Warranty
Founded in 1982 and headquartered in Scottsdale, Arizona, CNA National is recognized as a leader in the vehicle service contract industry. The company offers a choice of reinsurance structures (both CFC and NCFC) as well as GAP coverage and tire-and-wheel protection. CNAN was the first service contract company recognized for "Highest Overall Dealer Satisfaction" by J.D. Power and Associates* and has been named "Best Provider" in Auto Dealer Monthly's Dealers' Choice Awards for ten consecutive years (2005-2010, 2012-2014 for service contracts and 2011-2013 for reinsurance). CNAN's service contract program has had the exclusive endorsement of the American International Automobile Dealers Association (AIADA) since 1995. It is a wholly owned subsidiary of CNA, one of the nation's oldest and largest insurers with over $55 billion in assets. Learn more at CNANational.com.

* J.D. Power and Associates 2003 Dealer Service Contract Satisfaction StudySM based on 5,053 dealer evaluations, www.jdpower.com

Julie Fosgate, 480-941-1626 x770