Scottsdale, AZ, August 16, 2017 CNA National Warranty Corporation (CNAN) is pleased to announce that Jim Lee has joined the company as its new chief information officer, effective August 7.
"With a wealth of experience in both information technology and business leadership, Jim has the right combination of skills to help CNA National as we continue to enhance our IT delivery model and infrastructure," says Joe Becker, president and chief executive officer. "We are excited to have him join our team."
Lee has more than 25 years of experience, including over a decade in executive-level roles. Most recently, Lee served as CIO and head of operations for Pacific Specialty Insurance Company, where he drove the transformation of the organization through technology. He was the CIO, North America Region for Marsh, Inc., where he established a high-performing IT organization that used a managed-services model and fostered best practices from the latest software methodologies. Lee's experience also includes leadership roles with IBM Business Consulting Services, Credit Suisse First Boston Asset Management, Morgan Stanley and UBS Global Asset Management.
"I'm excited to join CNA National at a time when the company is making a significant investment in technology to support its continuous growth," says Lee. "I look forward to spearheading several strategic initiatives that will help our company and customers thrive in today's ever-changing automobile industry."
Lee attended Adelphi University, where he earned a bachelor's degree in Finance. He also serves on the board of advisors for 20Twenty Strategic Consulting and is an advisory board member for the Adelphi University School of Business. Lee has received numerous industry awards, including the Celent Model Insurer Award in 2016, the Information Week 500 Award for business technology innovation in 2010 and 2011, and the J.D. Power and Associates Certification for providing "an outstanding customer service experience" in 2008.
About CNA National Warranty
Founded in 1982 and headquartered in Scottsdale, Arizona, CNA National is recognized as a leader in the vehicle service contract industry. The company offers a choice of reinsurance structures (both CFC and NCFC) as well as GAP coverage and tire-and-wheel protection. CNAN was the first service contract company recognized for "Highest Overall Dealer Satisfaction" by J.D. Power and Associates* and has been named "Best Provider" in Auto Dealer Monthly's Dealers' Choice Awards for ten consecutive years (2005-2010, 2012-2014 for service contracts and 2011-2013 for reinsurance). CNAN's service contract program has had the exclusive endorsement of the American International Automobile Dealers Association (AIADA) since 1995. It is a wholly owned subsidiary of CNA, one of the nation's oldest and largest insurers with over $55 billion in assets. Learn more at CNANational.com.
* J.D. Power and Associates 2003 Dealer Service Contract Satisfaction StudySM based on 5,053 dealer evaluations, www.jdpower.com
Julie Fosgate, 480-941-1626 x770