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CNA Insurance
 
 or  
Claim

Effective and supportive claim handling that is among the strongest in the industry.  Consistent and seamless from claim reporting to resolution — that’s the CNA approach to claim handling. Your claim is evaluated by our highly experienced claim professionals specialized in handling specific types of claims.

Before you submit your claim:
Check your policy. It may contain special instructions for filing a claim. If it does, follow those instructions. Otherwise, contact your agent or broker.

CLAIM TYPECONTACTSUBMIT CLAIM ONLINE
Commercial
Includes: Auto, General Liability, Property, Umbrella and Workers' Compensation
Phone: (877-CNA-ASAP) or
877-262-2727
Fax: 800-953-7389
email: lossreport@cnaasap.com

 

Large Casualty
Includes: Auto, General Liability, Property and Workers' Compensation
Please call your designated phone number. If you are uncertain, call 866-909-5343
Fax: 877-329-7752
email: cna.lpc@cna.com
Select Risk
Includes: Auto, General Liability, Property and Workers' Compensation
Phone: 877-575-1744
Fax: 866-440-2769
email: Select.Risk@cna.com 

 

Specialty Lines
Include: Architects & Engineers, Accountants, Lawyers, Real Estate, Financial Instutions, Directors & Officers, Fiduciary, Fidelity, Employment Practices Liability and Open Brokerage.
Specialty Claims  

Specialty Claim Contacts 

 

Healthcare
Hospitals and Allied Facilities, Aging Services, Dentists, Advanced Medical Technologies and other professional healthcare areas.
Claim information is available on the CNA Healthpro website  
Global Claims
Inlcudes: International policy holders
Global Claims Contacts  

Workers' Compensation Preferred Medical Provider Network
CNA provides a breadth of services related to Workers' Compensation, including Preferred Medical Provider Networks.

Additional ResourcesSmall Business and Middle Maket Commercial Lines Policyholders:

ClaimDentalBanner Watch Now  Watch Now

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CONTACT LIST
Name: Contact:
Benefit Value Medical Insureds  
For policy issues and claim information.
Insureds: 800-869-0808
Providers: 803-736-6463
Business Liability Claims  

For claims involving bodily injury to non-employees or damage to the property of others.

For claim related question call the claim office nearest you.

877-262-2727
Business Property Damage Claims  

For claims involving damage to your business property, contents or equipment.

For claim related questions call the claim office nearest you.

877-262-2727
Foreign Claims outside the US  

To report a claim on foreign policies of US based companies (Passport or WorldPass):

See Global Lines Claim for more information.

888-202-4970
Foreign Claims within the US  

To report a claim on foreign policies of US based companies (Passport or WorldPass) occurrring within the US, call  the following:  

See Global Lines Claim  for more information.

888-202-4966
Group AD&D  
For policy issues and claim information.
800-303-9744
Group Benefits  
For claim information regarding your Specialty Medical policy.
Insureds: 800-869-0808
Providers: 803-736-6463
Group Disability  
For claim-related questions and information.
To report a claim call
800-303-9744
Group Life  
For policy issues and claim information.
To report a claim call
800-303-9744
Group Long-Term Care  
For claims and related services for employers and employees.
To report a claim call
800-528-4582
Group Medical  
For policy issues and claim information.
To report a claim call
888-563-1124
Individual Life  
For policy issues and claim information.
To report a claim call
800-437-8854
Individual Long-Term Care  

For policy issues and claim information.

To report a claim call
800-775-1541
Institutional Markets  

 CNA Investor Services, Inc. 800-262-1036
Structured Settlements 877-633-5217
Annuity Client Services 800-304-3454
Pension Client Services 800-351-3001
Separate Account (B)
  CNASeparateAccountB@cna.com
800-351-3001
800-351-3001
InstitutionalMarkets@cna.com
Institutional Markets - Separate Account (B)  
Separate Account (B)
800-351-3001
CNASeparateAccountB@cna.com
Medical Professional or Product Liability  
For claims involving medical professional or medical product liability see CNA HealthPro Claim for more information.
Professional Liability  

For claims involving accountants, lawyers, architects, engineers, D&O, EPL, Fidelity, Insurance Agents, NFP Liability policies.

See Global Specialty Claim Management for more information.

Report Claim Fraud  
Or email us at fraud@cna.com
866-262-3116
Workers' Compensation Claims  

For claims involving bodily injury to employees.

For claim related questions call the claim office nearest you.

877-262-2727
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