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Insurance claims have a lot of moving parts that require coordination — underwriting and loss control, in addition to claims staff. The complexity of this coordination is even greater with claims arising under Multinational Programs because policyholders often operate in multiple countries — each of which have different regulations — and may have several policies triggered by a loss.
In an article published in Business Insurance, Hamish McBride, Director of CNA's Global Claim Coordination, and Kathleen Ellis, Senior Vice President of Underwriting for CNA International, discuss the importance of global claims coordination.
For more information on CNA's global claims handling, read the article "Global claims coordination makes a world of difference," published in Business Insurance.