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CNA Insurance
 
HOME CLAIM RISK CONTROL INSURANCE SOLUTIONS ABOUT CNA CAREERS INVESTOR RELATIONS
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Report a Claim Online:

 

For all other types of Property and Casualty insurance policies, including Health Care liability, foreign and professional liability claims:

1. Check your policy. It may contain special instructions for filing a claim. If it does, follow those instructions. Otherwise, try to contact your agent or broker. They are ready to help.

2. If you cannot reach your agent or broker and need immediate assistance, call the appropriate claim office or claim specialist from the list below.

3. If you are uncertain about which phone number to call, please call toll free 1-877-CNA-ASAP (1-877-262-2727) and one of our representatives will assist you.

To report an Individual Group Life Insurance, Annuity, or Health/Long Term Care Insurance claim, please refer to the contact list below.

Contact Information:

 

Return-To-Work Job Banks 

Companies are sometimes required to provide information to help medical practioners make an informed determination regarding a person's ability to perform a certain job. To help our clients in this task, CNA has created four industry-specific Return To Work Job Banks. Each Job Bank contains generic job descriptions meant to assist employers who may not have comprehensive job descriptions available for workers. View Return-To-Work Job Banks for:

 

Understanding the Medicare, Medicaid and SCHIP Extension Act of 2007 (PDF)

Wallet Card
Middle Market Commercial policyholders can download this PDF to keep Claim contact information handy.

 

Network Workers' Compensation 

Find a Network Provider
to view, print, or download information and materials regarding network providers. View this job aid for assistance.		Access information and materials regarding:
CONTACT LIST
Name: Contact:
Benefit Value Medical Insureds  
For policy issues and claim information.
Insureds: 800-869-0808
Providers: 803-736-6463
Business Liability Claims  

For claims involving bodily injury to non-employees or damage to the property of others.

For claim related question call the claim office nearest you.
877-262-2727
Business Property Damage Claims  

For claims involving damage to your business property, contents or equipment.

For claim related questions call the claim office nearest you.
877-262-2727
Foreign Claims outside the US  

To report a claim on foreign policies of US based companies (Passport or WorldPass):

See Global Lines Claim for more information.
888-202-4970
Foreign Claims within the US  

To report a claim on foreign policies of US based companies (Passport or WorldPass) occurrring within the US, call  the following:  

See Global Lines Claim for more information.
888-202-4966
Group AD&D  
For policy issues and claim information.
800-303-9744
Group Benefits  
For claim information regarding your Specialty Medical policy.
Insureds: 800-869-0808
Providers: 803-736-6463
Group Disability  
For claim-related questions and information.
To report a claim call
800-303-9744
Group Life  
For policy issues and claim information.
To report a claim call
800-303-9744
Group Long-Term Care  
For claims and related services for employers and employees.
To report a claim call
800-528-4582
Group Medical  
For policy issues and claim information.
To report a claim call
888-563-1124
Individual Life  
For policy issues and claim information.
To report a claim call
800-437-8854
Individual Long-Term Care  

For policy issues and claim information.
To report a claim call
800-775-1541
Institutional Markets  

 CNA Investor Services, Inc. 800-262-1036
Structured Settlements 877-633-5217
Annuity Client Services 800-304-3454
Pension Client Services 800-351-3001
Separate Account (B)
  CNASeparateAccountB@cna.com 		800-351-3001
800-351-3001
InstitutionalMarkets@cna.com
Institutional Markets - Separate Account (B)  
Separate Account (B)
800-351-3001
CNASeparateAccountB@cna.com
Medical Professional or Product Liability  
For claims involving medical professional or medical product liability see CNA HealthPro Claim for more information.
Professional Liability  

For claims involving accountants, lawyers, architects, engineers, D&O, EPL, Fidelity, Insurance Agents, NFP Liability policies.

See Global Specialty Claim Management for more information.
Workers' Compensation Claims  

For claims involving bodily injury to employees.

For claim related questions call the claim office nearest you.
877-262-2727
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