We deliver a results-oriented, state-of-the-art transportation safety program including full safety assessments, development and training, accident reporting and investigation and other transportation resources. Our experienced staff possesses an in-depth knowledge of current regulatory standards and issues related to transportation.
Program Development – Fleet safety programs for regulated and non-regulated fleets. Customized programs, products and procedures to include management support and direction, driver selection procedures, accident reporting, drug and alcohol program, etc.
Supervisory Development and Training – Transportation safety management, accident reporting and investigation, transportation ergonomics/manual material handling.
Accident Reporting and Investigation – Assessment of accident reporting and investigation procedures.
“Mock” DOT/FMCSR Surveys – Detailed investigation of current compliance efforts of customers and adherence to current safety regulations.
Total Transportation Component Safety - Benchmarked against Best Practices within the Transportation Industry.
CNA can provide a full range of Equipment Breakdown Risk Control services. There are more than 60 trained Equipment Breakdown Risk Control specialists located throughout the country, and strategic alliances are in place to ensure all service needs are met quickly and economically.
CNA Equipment Breakdown Risk Control’s primary mission is to perform risk assessments of a policyholder’s machinery and equipment to evaluate high-value, hard-to-replace equipment, as well as of the total operation to identify hazards that may result in a failure or cause a loss.
The following two key points are integral to the risk assessment process:
Evaluation of the maintenance and testing programs in effect, comparison to acceptable industry standards and recommendation of program enhancements when appropriate.
Development and recommendation of corrective actions to reduce or eliminate failures and outages.
CNA Equipment Breakdown Risk Control can provide full service capabilities that include:
Risk evaluation and assessment
Risk improvement
Statutory inspection of boilers and pressure vessels
CNA provides services specifically designed for contractors that will reduce exposures to loss and increase profit potential. The technical skills and industry knowledge our specialists possess relating to such issues as fall protection, materials handling, risk transfer and fleet procedures are designed to help you implement the best Risk Control practices for your industry. We know the changes, constraints and opportunities specific to individual businesses so a customized plan can be developed.
Dedicated construction specialists located throughout the country will focus on:
Customized Risk Control service plans
Management accountability for safety
Solutions to minimize loss potential and exposures
PRO Series: Management processes to implement guiding practices for construction:
Increased productivity and efficiency to create competitive advantages
Proactive process to impact fall and Manual Material Handling (MMH) exposures
Safety program implementation and consulting
Jobsite inspections
Management and staff training programs
Health and safety program review
Construction quality control program assistance
Risk transfer consulting
Tool box talk assistance and Client Use Bulletins
Technical consulting and assistance to clients
Cost containment by developing effective transitional duty programs
Ergonomics provides effective programs to increase productivity and protect workers. Policyholders receive cost-effective engineering and administrative solutions that address Workers’ Compensation cost drivers, improve product quality and lower the overall cost of doing business. CNA Risk Control works with your management team to build a self-sustaining improvement process that targets ergonomic cost drivers that affect overall business decisions and bottom-line profitability. To address these ergonomic cost drivers, CNA’s certified ergonomists conduct workplace studies, flow process evaluations and office evaluations; and deliver education and training products to your management team. In addition, CNA can benchmark your program against industry leaders.
Ergo-Pro Process - We facilitate the development and implementation of a self-sustained ergonomic process that allows the client to identify, evaluate and correct conditions that can lead to Musculoskeletal Disorders (MSDs), as well as enhance their profitability through increased production, better efficiency and quality.
Ergonomic Education and Training - We provide ergonomic education and training that is client specific and targeted toward management, supervisors, engineers, line employees, as well as a train-the-trainer format.
Management and Operations Review - We will review and examine existing ergonomic policies, processes, and programs and develop a quantitative score that allows for the development of an action plan, to address client needs and focus on improving ergonomic efforts.
Job or Work Task Analysis - We will complete extensive quantitative ergonomic studies that will evaluate risk factors, productivity, and quality associated with work stations, tools, equipment design and lay-out, overall work and process flow, and develop cost effective engineering, work method techniques or administrative solutions.
Office Ergonomics - We will provide consultative evaluations of office processes or programs as well as consulting on capital expenditures for office equipment.
4-Site Return to Work - We will complete extensive job function analysis for clients who are proactive in returning employees back to work that will help identify return to work options for the employee and employer.
Ergonomic Process or Program Development - In conjunction with the client, we will consult on the development and implementation of an ergonomic process or program that establishes methods of identifying ergonomic issues and implementing good business control strategies. This is in addition to establishing management accountabilities/responsibilities and procedures for evaluating and updating the ergonomic process from a continuous improvement methodology.
CNA Risk Control can help you identify and control your General Liability loss exposures, whether it be slip and fall incidents, risk transfer, life safety or public liability. Our consultants are specially trained in these areas, and can work with you in developing a plan of action to reduce your exposure to loss.
Slip and Fall Prevention - We have teamed up with the National Floor Safety Institute (NFSI), whose mission is to aid in the prevention of slip and fall accidents through education, training and research. We can show you how to develop an all-encompassing program to keep your floors safe. You will have the option of becoming NFSI certified after attending our training program. Training is available through our School of Risk Control Excellence and at your business location.
Risk Transfer – As a result of doing business with contractors, subcontractors, vendors and consumers, you may unknowingly be agreeing to taking on someone else’s liability. We have the expertise to evaluate your risk transfer exposures and offer suggestions to reduce your exposures to loss.
Life Safety – Life safety requirements can differ by the type of business you own. We have the knowledge and resources to help you identify the life safety features that will help make your business safe for its occupants.
Public Liability – Through on-site evaluations, we can help you determine various public liability exposures at your business, whether it is slip and fall exposures, life safety deficiencies or security liability issues.
Our Industrial Hygiene services create cost-effective solutions to protect employees against harmful elements and meet regulatory standards. We help you recognize, evaluate and control chemical substances or physical energy sources that may cause discomfort or occupational disease. CNA industrial hygienists work to protect policyholders' employees against harmful elements and help their organization meet regulatory requirements. CNA can assign a dedicated industrial hygienist to coordinate all of a policyholder’s industrial hygiene services to ensure consistency across multiple plant locations and territories. In addition, CNA can benchmark the policyholder’s results against industry leaders.
CNA Risk Control provides a wide array of Industrial Hygiene assessment and training services including:
Comprehensive Qualitative and Quantitative Employee
Exposure Assessments
Industrial and Commercial Ventilation Assessments
Chemical Hygiene Plan Development
Chemical and Physical Exposure Monitoring and Audits
On-Site Hazard Recognition
Noise and Hearing Conservation Program Audits
Indoor Air Quality Assessments
Non-ionizing Radiation Assessment and Control Management
Industrial Hygiene Sampling Methodology Training
Hazard Communication
Bloodborne Pathogens
Respiratory Protection
Hearing Conservation
Confined Space Entry
Pre-plant closing Industrial Hygiene evaluations to help in future Workers’ Compensation claim defense
Whether it is a concern about contractor’s equipment, Builders Risk, Electronic Data Processing Equipment or another Inland Marine coverage, CNA has trained personnel to help you understand your exposures and develop controls to help reduce or limit loss.
CNA has Risk Control personnel nationwide who can help you understand the exposures associated with the following Inland Marine coverages.
Bailee’s Customers
Builders Risk
Commercial Floater
Communication Towers and Equipment
Contractors Equipment
Electronic Data Processing
Fine Arts
Installation Floater
Motor Truck Cargo Liability
Riggers Liability
Transit
For more information on this or other Risk Control Services at CNA call 866-262-0540.
CNA has a dedicated healthcare Risk Control team that understands the unique Risk Control needs of the healthcare industry – hospitals, Long-Term care facilities, advanced medical technology companies, allied healthcare facilities, large physician clinics and group practices, providers who require alternative solutions, and nurses, dentists and allied health providers. CNA HealthPro Risk Control consultants partner with healthcare insureds in their mission to improve patient safety and reduce risk. Our nationwide network of knowledgeable, experienced consultants work with clients to develop and implement effective risk management strategies. The team is made up of clinically-trained professionals with experience in healthcare, business and insurance. The majority are certified* healthcare risk managers.
The CNA HealthPro Risk Control team pools its knowledge and talents to:
identify and assess potential liabilities
develop and implement preventive strategies
create operational efficiencies
improve internal communications
analyze the legal and regulatory environment
educate senior leaders, administrators and staff members
Reducing risk is at the heart of healthcare management. The CNA HealthPro Risk Control team supports our insureds’ goal of minimizing risk and improving patient safety through an array of consulting services. These include:
organizational risk evaluation
on-site assessments, including high-risk clinical care services
Risk Control self-assessment questionnaires
customized educational program development
specialty-specific seminars
telephone support and consultation
detailed claims analysis
timely newsletters, bulletins and online information resources
*American Society for Healthcare Risk Management (ASHRM)
CNA Risk Control can play a vital role in helping your organization avoid devastating product liability losses. From the design stage through manufacturing and marketing, we can provide counsel toward helping you produce safer products and minimizing the financial consequences of a product liability legal action.
Product liability management evaluations – Often there is a gap between issued management policies and implementation. CNA Risk Control’s product liability evaluations focus on your existing management program and offer practical strategies for improvement that will work in your organization.
Product liability awareness training – Specially prepared educational programs will help your staff understand how a product liability program can make your company more profitable. Our programs stress how each individual has a responsibility – and stake – in such a program.
Design review process – Our consultants will work with your product design and development staff to implement an ongoing design review process whose goal is to design safety in and hazards out.
CNA provides a variety of risk control services for its management and professional liability insurance policyholders.
In the accountants professional liability program, CNA has a dedicated and experienced Risk Control team staffed by Certified Public Accountants that focuses on managing risk in the practice of accountancy. Resources available to policyholders include live seminars, webinars, an interactive self study course, practice aids, articles, and a toll free hotline. For more information, visit the CNA Pro Risk Management Services.
In the directors and officers liability program, CNA maintains a library of risk control articles for policyholders on the CNA Pro Risk Management Services.
In the employment practices liability program, CNA provides free consulting advice to policyholders on employment practices matters through a toll free hotline and maintains an online research and training tool called CNA HR Web Training, which provides training bulletins, a library of articles, self assessment tools, and an online sexual harassment prevention and response training course. Policyholders also can access various articles and booklets providing risk management and federal employment law guidance from the CNA Pro Risk Management Services.
In the lawyers professional liability program, CNA has a dedicated and experienced Risk Control team staffed by attorneys that focuses on managing risk in the practice of law. Resources available to policyholders include live seminars, practice aids, articles, and a toll free hotline. For more information, visit the program website at Lawyers Risk Management Services.
For more information on this or other Risk Control Services at CNA call 866-262-0540.
We can help you understand what protection may be needed to minimize or eliminate losses that damage your assets and can cause costly business interruption. Trained consultants survey your exposures and discuss risk improvement options with you. CNA Risk Control services include fire protection testing and analysis, common and special hazard evaluation and management program consultation. All of these efforts are focused on helping you continue operations and avoid costly interruptions that can negatively impact the bottom line. CNA has Risk Control representatives nationwide who have specialized training and experience to help your business develop a property protection program. The services provided by CNA property specialists include on-site evaluation of the features, conditions and controls of company property, including:
Management control evaluation
Property protection program accountability
Self-inspection program
Plans for emergency situations
Control of contractors working on premise
Warehouse exposures (high piles, rack storage of combustible commodities and plastics, etc.)
Special hazards (ovens, heat treating, flammable liquids)
Common hazards (electrical, heating, smoking, housekeeping)
Wind, water and weather exposures
Sprinkler systems (technical review of new installations and analysis of existing system)
Fire protection equipment inspection, testing and maintenance requirements
CNA has a dedicated Small Business Risk Control team that understands the unique Risk Control needs of the small business owner. This CNA Risk Control web site highlights the bulletins, guides, online tools and free educational sessions available to our Small Business customers. Through the School of Risk Control Excellence, CNA Small Business customers will have the ability to attend complimentary classes that are geared toward the small business owner. Sample courses: Protecting Your Investment:
Property, Safety and Profitability
Protecting Your Business: Crime Prevention
Our dedicated Small Business Risk Control team is also available to provide assistance upon request.
With the overwhelming complexity of today’s technology systems, nearly ubiquitous network connectivity, the doubling of world data every 2 years, accelerating product cycle times, not to mention the shrinking of products themselves to the nanoscale; the risks facing the producers of technology products and services are daunting. Likewise, companies which rely on computer networks and integrated technology systems face a unique array of risks associated with the important information assets which these systems handle.
Our tools and resources illuminate exposures, suggests exposure specific, targeted controls, and identify options for mitigating the residual risk. These risk control products and services include white papers, industry profile guide, and client use bulletins.
Workers’ Compensation protects employees who are injured on the job. CNA Risk Control consultants offer strategic tools for minimizing risk and maximizing risk management resources. Services/Information:
Detailed loss analysis and risk mapping
Assessment of injury/illness reporting process
Design and guidance for a return-to-work process
Design and guidance for a medical cost management process
