Policies, Products and Service Inquiries

• If you have a question about your existing CNA policy,
  contact the agent who brought you to CNA. If you have
  forgotten your agent´s name, use our  locator and search for your location.  Thank you.
  
• If you are considering a CNA product or service, contact
  your local CNA agent. Use our online locator to search for one near you.

Individual Life, Annuity and AD&D Policy Inquiries

• For Life policy assistance, call 800-437-8854.
• For Annuity assistance, call 800-304-3454.
• For Group AD&D (Hartford, Maitland) 1-800-303-9744
• Individual AD&D (Valley Forge Life, Nashville) - 1-800-262-1783
• Progeny (Banks with policy numbers that begin with "18") 1-800-251-2148

Individual and Group LTC Policy Inquiries

• For Individual LTC policy assistance, call 800-775-1541.
• For Group LTC policy assistance, call 800-528-4582.

Claim Inquiries

• For claim assistance, visit our claim information page.

For Agents and Brokers Only

• Property and Casualty agents and brokers, call 800-262-4357.
• Contact your local branch.

Vendor Registration and Management

• For questions about the Vendor Management System, e-mail: CNAVendorManagementSystem@cna.com.

Forms