Policies, Products and Service Inquiries

• If you have a question about your existing CNA policy, contact the agent who brought you to CNA. If you have forgotten your agent´s name, use our  locator and search for your location. 
  
• If you are considering a CNA product or service, contact your local CNA agent.

Individual Life, Annuity and AD&D Policy Inquiries

• For Life policy assistance, call 800-437-8854.
• For Annuity assistance, call 800-304-3454.
• For Group AD&D (Hartford, Maitland) 1-800-303-9744
• Individual AD&D (Valley Forge Life, Nashville) - 1-800-262-1783
• Progeny (Banks with policy numbers that begin with ("18") 1-800-251-2148

Individual and Group LTC Policy Inquiries

• For Individual LTC policy assistance, call 800-775-1541.
• For Group LTC policy assistance, call 800-528-4582.

Claim Inquiries

• For claim assistance, visit our claim page. 

For Agents and Brokers Only

• Property and Casualty agents and brokers,
  call 800-262-4357.
• Contact your local branch.

Vendor Registration and Management

• For questions about the Vendor Management System, email: CNAVendorManagementSystem@cna.com.

Media Inquiries

• For media inquiries, please contact:
  Jennifer Martinez-Roth
  312-822-5167
  Jennifer.Martinez-Roth@cna.com